Hi Mark,

I hope I'm not being out of line by expecting that a manufacturer can and will maintain their product. Are we simply expected to throw away something because parts of it are broken. If my car or bike breaks I certainly expect the manufacturer to be able to fix the problem. The manufacturer is represented by their franchise holders, in this case BMW lima.

I did indeed get shitty advice but only from BMW lima. Every other mechanic I asked said it was a wiring issue. I relayed this info to BMW lima but they choose to ignore it. They only checked it again when they were told to do so by another BMW garage. If they had not diagnosed the problem that time I would have had to collect the BMSKP unit from customs and pay another 60% import fee on it just to find out that was not the problem either. The whole situation could be a hell of a lot worse believe me.

"What do you expect BMW to do? Compensate you for spending an unconscionable amount of money trying to expedite an unnecessary repair? Compensate you for trusting the word of a manifestly inept mechanic wearing, I assume, a BMW jumpsuit? Seriously?

What would you expect? I would certainly like to know if one of my franchises was not living up to my good name. If they couldn't diagnose the problem and fix it in my opinion "BMW" should be removed from above the door.They should not have inept mechanics working there in the first place. As Warin said "The problem may well be that a person who trained for mechanical things is now faced with a complex electronic system". This is very true. The mechanic was a very nice guy but he was the only one there. The garage was real busy because the Dakar rally was in town. I don't think it was his fault as he was being rushed from job to job but they diagnosed the problem wrongly at great expense to myself. If I was riding a KLR I wouldn't expect Kawasaki to do anything about it but it's not a KLR its a BMW and they go on and on about their after sales service like we are privileged to get it.


I don't expect anything from BMW, the fact that they have never bothered to answer any of my emails is proof that they don't care. I just want to let people know what to expect.

Excuse me if I'm wrong.

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Ride on
Kev