missing contact & V5
Quote:
Originally Posted by Walkabout
Keep going Doug!
Pin that UK guy to his promise to keep you informed, daily.
As you are now, I would concentrate on the UK side of things, all as per the advice you have received - that's where you can keep the pressure on most easily and it is the UK "Agents" job to sort out the US side of things.
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Having been promised that he'd keep me informed I found out today that he's left the country. OK, I can understand that sometimes personal matters crop up that you have to attend (I don't know if this is the case or not) but I'd've appreciated one of his colleagues letting me know directly rather than indirectly.
The way I found out was that I received a call from one of the other people there asking if I'd received the replacement V5 - but a few hours earlier I'd emailed the "keep me informed" guy saying that I had. I asked about the discrepancy and was told about the other guy having gone away.
Anyway they apparently need to send the original of the replacement V5 to the US agents. I think I'll write out a receipt for when it's picked up. Perhaps I should apply for another duplicate now?
Whilst I've said thanks for advice a few times (and it's always read) I must also say thanks for all the encouragement received and the chance to vent some steam every now and again!
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