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10 Jan 2008
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Join Date: Nov 2003
Location: Netherlands
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Unless it is a shipping company that ships a lot of bikes, I doubt if they will be impressed with a posting on this forum.
Getting a good lawyer may be better. Don't you have insurance for that ? If so, call them and let them sort it out.
Sometimes a letter from a lawyer will speed up things.
Good luck getting your bike back.
__________________
Jan Krijtenburg
My bikes are a Honda GoldWing GL1200 and a Harley-Davidson FXD Dyna Super Glide
My personal homepage with trip reports: https://www.krijtenburg.nl/
YouTube channel (that I do together with one of my sons): motormobilist.nl
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10 Jan 2008
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That wasnt the idea........
Quote:
Originally Posted by jkrijt
Unless it is a shipping company that ships a lot of bikes, I doubt if they will be impressed with a posting on this forum.
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The idea of telling them. LOOK........ I am telling people of my experience......
now do you want to be NAMED as well? not just HERE but EVERYWHERE I can possibly put a link, a post an email?
Mostly, they DO NOT want the Crap Publicity........
Martyn
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10 Jan 2008
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Join Date: Mar 2007
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to link or not to link?
I'm actually trying to cover both bases - I have emailed them to say that I will be posting what has happened but not naming them; I'm sure they'll understand that there is always that possibility. I didn't specify the HUBB but I think they'll work that out.
As to whether they'd care or not I can't say, they don't seem to care too much about customer satisfaction so far!
I don't know if I'm making a mountain out of a molehill; I've never shipped anything before and don't know if what I've experienced is considered acceptable.
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10 Jan 2008
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Join Date: Mar 2007
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insurance
Forgot to mention the matter of insurance. Shipping insurance was to be sorted out along with the shipping so therefore hasn't been (to the best of my knowledge). I don't think the holiday insurance I had would cover it, I could ask though.
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10 Jan 2008
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Contributing Member
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Join Date: Jul 2002
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4 posts? New handle to hide your idenity? .. What ever.
I think a contact in the USA local to where the bike was handed over could have a personal visit to see if the bike is still there and not stolen/damaged ... do you have the milage of the bike when it was handed over? I suspect the bike has been stolen - ... see if you can get someone to view the bike independant of the shippers .. if that cannot be done .. suggest to the shippers that you will report the vehicle stolen to both UK and USA authorities (you might also consider Mexico, Canada too) ... unless they can prove otherwise to your satifaction. Did you have shipping insurance?
__________________
---
Regards Frank Warner
motorcycles BMW R80 G/S 1981, BMW K11LT 1993, BMW K75 G/S
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10 Jan 2008
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I dont think your making a Mountain out of a Molehill..
Quote:
Originally Posted by dougxr
they don't seem to care too much about customer satisfaction so far!
I don't know if I'm making a mountain out of a molehill; I've never shipped anything before and don't know if what I've experienced is considered acceptable.
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NO, they DONT seem to care!
They lost your BIKE Dude! or at least havent Delivered it YET.....
Your Experience is about acceptable as Drowning Puppies in a public Swimming Pool! I must say you are remarkably calm about all this..... if this had happened to me I would have had my third nervous breakdown by now!
Martyn
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Check the RAW segments; Grant, your HU host is on every month!
Episodes below to listen to while you, err, pretend to do something or other...
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Membership - help keep us going!
Horizons Unlimited is not a big multi-national company, just two people who love motorcycle travel and have grown what started as a hobby in 1997 into a full time job (usually 8-10 hours per day and 7 days a week) and a labour of love. To keep it going and a roof over our heads, we run events all over the world with the help of volunteers; we sell inspirational and informative DVDs; we have a few selected advertisers; and we make a small amount from memberships.
You don't have to be a Member to come to an HU meeting, access the website, or ask questions on the HUBB. What you get for your membership contribution is our sincere gratitude, good karma and knowing that you're helping to keep the motorcycle travel dream alive. Contributing Members and Gold Members do get additional features on the HUBB. Here's a list of all the Member benefits on the HUBB.
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