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Photo by Marc Gibaud, Clouds on Tres Cerros and Mount Fitzroy, Argentinian Patagonia

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Photo by Marc Gibaud,
Clouds on Tres Cerros and
Mount Fitzroy, Argentinian Patagonia



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  #1  
Old 15 Sep 2015
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Originally Posted by mococaman View Post
I called up Air Canada Cargo a few times this week because I was looking to fly my bike from Toronto to Buenos Aires. They informed me that even though the promotion just started in March, that they are no longer transporting motorcycles to any destination in South America. They stated that there have been many difficulties for their customers clearing customs and for reason stopped this service.
However they did nention that you can still fly the bike within Canada as well as to Europe at the discounted rates.

This is completely (at least) wrong.
In what to Argentina correspond here there isn’t any problem for clear customs, travelers are coming with their bikes constantly here and didn’t find any difficulty for release a bike and clear customs after pay the local charges for the airport cargo logistics.
The situation is exactly the same than before here with Air Canada or any other airline, and customs doesn’t change anything apart of a few stupid details requires.


As far we could find out by now Air Canada could have some space problems coming to South America, probably as they could be giving priorities to perishable good that pay extremely more expensive than a motorbike.

Or maybe all is because they are afraid that someone reclaims for the promotional price that they were offering and they realize they can’t give.
That was the problem in the beginning; I think I explain it on a previous post. They were offering a price without notice that there (here) exist local charges that someone has to pay…

(Note for a Moderator: I think we have 2 threads talking about same subject, can be unified?)

We are receiving few bikes this week, one coming with AC, will keep you informed…
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Old 21 Sep 2015
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Hola
As promised here is the update:

Last Friday without any issue we have received a bike trough Air Canada coming from UK via Toronto.

Wasn’t any problem at Buenos Aires customs as well as with all other bikes coming in from other countries and with many other Airlines.

Any question or doubt than anybody could have we can try to answer…

There is other thread on same AirCanada thing going around here:

http://www.horizonsunlimited.com/hub...3-2#post500511

(maybe Markharf or other Mod see the sense for joint both in one)

Cheers
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Old 21 Sep 2015
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See from what I understood while speaking to them on three or four different occasions was that the problem was once you got to the deatination in South America.
They said that they are still flying motorcycles to Europe, just not SA. I called them up on their 1-800 number in Toronto.
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Old 21 Sep 2015
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Originally Posted by mococaman View Post
See from what I understood while speaking to them on three or four different occasions was that the problem was once you got to the deatination in South America.
They said that they are still flying motorcycles to Europe, just not SA. I called them up on their 1-800 number in Toronto.
Regardless what they told you, THEY ARE FLYING BIKES TO BUENOS AIRES, we are here at destination and help a guy last week with his clearance. Sorry if I’m repetitive, but here isn’t any problem at arrival with customs.

Ask them which specific problems they refer or at the end tell them that they can send your bike and let you to deal with that at arrival…

Based on our experience usually cargo division of Airlines don’t like to deal directly with the public, worst if they are bikers, look for a Forwarder Agent usually they buy a lot of space to the airlines so they don’t says No to an specific kind of sending…

Here the photo of the bike arrived with Air Canada last week at Ezeiza BA Airport just cleared (maybe the owner will see it and will confirm what I’m saying)
Attached Thumbnails
Air Canada Cargo Killer Deal-12046717_875480622520621_7329313556334586968_n.jpg  

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Old 21 Sep 2015
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What you said about the freight forwarder could be correct but I called them today again after the first post and they said the same thing.
They said they will not fly the bike to any location in south america and will only be flying to Europe until September 30 and then won't be flying bikes there anymore this year.
You might be right but if so point me in the right direction because I would like to fly my bike down to Buenos Aires for $950 Canadian when buying my ticket.
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Old 22 Sep 2015
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Originally Posted by mococaman View Post
What you said about the freight forwarder could be correct but I called them today again after the first post and they said the same thing.
They said they will not fly the bike to any location in south america and will only be flying to Europe until September 30 and then won't be flying bikes there anymore this year.
You might be right but if so point me in the right direction because I would like to fly my bike down to Buenos Aires for $950 Canadian when buying my ticket.

So, for what I understood (sorry but English isn’t my mother language)

They only are saying that they don’t will do it for the $950CND???

They aren’t saying that they are no longer transporting motorcycles to any destination in South America because there have been many difficulties for their customers clearing customs and for reason stopped this service????

Here is where it comes that that difficulties never was existed.
And this is what concerns me to make it very clear. This is a lie from AC office there to hide why they can not provide what they promote.
The difficulties never happens and I think I explained about this on the other thread

Customers clearing customs at Buenos Aires didn’t have any difficulties, they only have to pay the local charges for documentation and airport logistics at this end as any other customer from any other airline, and customs nothing have to do with this.

But they will still made it at the usually prices they use to manage for this kind of cargos??? (without the promotion)
I know is a rhetoric question as we just received a bike from them…

So please say it right, they only will stop the promotion, not to fly bikes…
Please, others trying to send their bikes with AC or with other Air Lines will worry if this isn’t clear.

Sorry but I can not point you in to the right direction if what you pretend is to fly your bike to BA for $950CND (U$D 720.-), that price doesn’t exist in the real world. Usually people paid in around 4 times that or more for air freight down to SA and around 2 or 3 times for return from BA.
Here was a Canadian fellow who sent recently (few months ago) his girlfriend’s KLR from Calgary if I remember, with AC but without the promotion; anyway they paid a very cheap and reasonable price. I don’t know sure but I think they deal directly with the Vancouver AC office. For sure he will read this maybe in a few days and perhaps he will enlighten us a bit more.

If you would like to know what I wold do on your shoes (or tires): I would ride all the way down and then send the bike back on a much affordable price, even is the option to send it back from BA to Mia (the cheapest form South to North) and then ride back the rest…
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Old 22 Sep 2015
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From what I understood they had a promotion from Toronto to Buenos Aires for $950 Canadian.

I don't know exactly why they stopped flying motorcycles to South America but they did. ( The people I spoke with didn't speak great English)

From what I understood they will only be flying bikes to Europe until September 30. I do not know if you will be able to fly the bike with them but if so it's probably 2-3 times more expensive than it currently is. But from what I understood NO they are not flying motorcycles to those locations anymore.

If I fly the bike down to South America I would probably try to sell it down there. It would not come back with me because the value of my vstrom 650 worth less than the overall shipping price.
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