Hallo Everyone,
Here's my experience with Touratech:
Passing the North West of the USA, as part of my RTW trip, my bike desperately needed some repairs, and since I'm on a small budget, have no sponsors, no website/blog, and hardly check my Facebook, It was hard to find a workshop that will allow me to use their facility to repair the bike by myself. (I'm a mechanic)
A Travel friend from Seattle connected me to Touratech USA, and they responded immediately, saying I'm welcome to use their workshop in Seattle, asking nothing is return.
Yes, my bike is fitted many Touratech parts on it, which BTW, I'm very happy with, but there are many other bits and pieces on the bike that I've done myself, or got from Other suppliers. Touratech didn't care about that at all, and not only let me use their workshop for 2 weeks, they also helped me replace some of my worn equipment at great price, and even Invited me to join one of them to thanks giving!!!
Ive been traveling almost 3 years now, 4 continents, and 60 countries, and no company had ever helped me in anyway like Touratech did.
The only thing they wanted is to help a traveler, and "Keep me on the road".
So all in all, I can only say good things about Touratech products, and customer care. Are the parts expensive? yes they are. But they are well designed, tested, and will get you there and back.
Adam
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