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25 Dec 2011
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Banned
Veteran HUBBer
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Join Date: Dec 2009
Posts: 971
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Hi,
Quote:
Originally Posted by Tom-Traveller
it`s always the customer`s choice, if the consumer doesn`t like it the producer will disappear, right !?
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Thats right. TT is expensive but simply works great. They sponsored me some nice things for southamerica after I published my africa trip.
Thanks a lot to touratech, Tobi
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26 Dec 2011
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Registered Users
HUBB regular
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Join Date: Sep 2010
Location: Dalian
Posts: 67
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Quote:
Originally Posted by ta-rider
Hi,
They sponsored me some nice things for southamerica after I published my africa trip.
Thanks a lot to touratech, Tobi
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that makes you just a bit biased then eh tobi? the - i get free stuff so i say its good- 
and still getting others to change your tyres even on a 125cc?
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26 Dec 2011
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Banned
Veteran HUBBer
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Join Date: Dec 2009
Posts: 971
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hihi i wracked my spare tube when i tryed to replace it my selfe. Then i went 30km on flat tires to the next city. Oh i hate air tires...why cant they fill them with silicon or something like that???
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25 Dec 2011
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Gold Member
Veteran HUBBer
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Join Date: Oct 2005
Location: Brittany, France
Posts: 401
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Quote:
Originally Posted by chris
Hello Tiger
As suggested by others, please share with the HUBB the precise reasons for your gripe with TT. Otherwise your opinion would appear to count for a lot less.
cheerios
C
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I agree - If you've got a problem with a supplier, especially one who contributes to this forum and it's events, you should exhaust all avenues of complaint with them before publicly rubbishing them on an open forum. If that fails then at least post the full details of your complaint to give it some credibility.
__________________
If you think you are too small to make a difference you have never spent the night with a mosquito.
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26 Dec 2011
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Registered Users
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Join Date: Feb 2007
Location: Denmark
Posts: 166
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Just my opinion but if a company contributes to the running of this site and gets it`s logo posted like TT has it does it to improve their business and not purely for the sake of running this site.
If they then provide poor service or products it should not prevent them from getting a slating on here.
When you see how many RTW and long distance riders use this site it is obvious that TT needs our business to operate. On the other hand, I am sure we appreciate their support but I think their space would be filled quite quickly if they withdrew.
Don`t ever let the tail wag the dog.
Steve
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26 Dec 2011
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Registered Users
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Join Date: Feb 2007
Location: Black Forest
Posts: 171
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Quote:
Originally Posted by steveindenmark
Just my opinion but if a company contributes to the running of this site and gets it`s logo posted like TT has it does it to improve their business and not purely for the sake of running this site.
If they then provide poor service or products it should not prevent them from getting a slating on here.
When you see how many RTW and long distance riders use this site it is obvious that TT needs our business to operate. On the other hand, I am sure we appreciate their support but I think their space would be filled quite quickly if they withdrew.
Don`t ever let the tail wag the dog.
Steve
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Wrong !
Ask your yourself, How many RTW  are out there and are full equipped by TT .... 100, 200, 300 .... I think less! They spend theier money on travelling ....
Most of their stuff is bought by the so called coffeshop-rider ..., meaning: I won`t RTW but I could ....
But most of us don`t have the skills and/or the workshop to built all these
farkles 
Most of their stuff is good and don`t underestimate the costs of developing the gadges
for example, the big tank for a R 1150 GS costs about Euro 100 000.- to develope ... what do you think how many tanks they have to sell ....
As I said before, it`s your choice .... always
Thomas
and btw, we still don`t know what exactly happended ...
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26 Dec 2011
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Registered Users
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Join Date: Apr 2001
Location: Norway
Posts: 1,379
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I think my TT GPS-holder is a piece of art. It would have cost me a lot of time and money to make one myself. (I made a holder for my previous GPS).
The Control-lamp kit is also nice.
If you don't like it go somewhere else.
BTW: in 1987 Honda wanted 110€ for a sticker for my XL600R
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26 Dec 2011
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Banned
Veteran HUBBer
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Join Date: Dec 2009
Posts: 971
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Hi,
Quote:
Originally Posted by Tom-Traveller
Most of their stuff is bought by the so called coffeshop-rider ..., meaning: I won`t RTW but I could .... 
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Well we also neet them...otherwise we would not get used bikes in realy good condition for chepa money for our trips
LG, Tobi
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17 Feb 2016
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Registered Users
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Join Date: Jan 2016
Posts: 0
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Touratech Sucks Reply
I with great disappointment must agree. Touratech Canada has no customer service whatever, and just doesn't care (unless of course you speak Canada's official second language). They disregard emails, deliver late, take your money online for items that are not in stock, confuse orders, and leave items ordered on back order for long periods of time without apology or concern. If you complain they don't answer. I have owned 5 GS/GSA's over the years, and, as we all do, have loaded them all up with after market extras, and in the process have dealt with many other online companies. Touratech has for me acquired a well deserved position at the very bottom of the list of companies I have ever dealt with. I will not order from them. Even if they are the only people with what I need and have to wait to get it elsewhere. Very sorry. Total thumbs down.
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17 Feb 2016
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Contributing Member
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Join Date: Jul 2005
Location: Wirral, England.
Posts: 5,680
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Dan, Touratech will never be the only company that you can get what you need from. There are hundreds of smaller companies with a more limited advertising budget that can help you. And if not, there is always someone who can make you what you need with ten times the quality and with a smile and handshake. And usually for the same price and often cheaper.
__________________
Did some trips.
Rode some bikes.
Fix them for a living.
Can't say anymore.
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17 Feb 2016
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Join Date: Aug 2010
Location: Middle England, UK
Posts: 457
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This is all very true, Ted!
If there is something that you've specifically seen from TT that you like, I'd buy it from TT sourced retailer. Here in th UK, there's a site called Nippy Normans that sell TT equipment (other sites are available!), and they respond very well to queries and issues.
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