Like yourself I am not great at electrical problems but first of all I would change both bulbs, then check for a break in any wiring, starting at the bulb holders, check any connectors that may have pulled apart, are all fuses ok? I would also replace them or use a meter to check continuity thro them. Hopefully someone else more knowledgable with electrickery will reply, please post when you have solved the problem, so we know how you got on or broaden our knowledge!!!
PS, where in Surrey are you??
Good luck
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