Hi,
Yes the "customer care" of bmw was very bad to me too. I got a nice trowses for christmas (i would have got one at louis for a fraction of the price) but later the strings were it was sewed together opened and the trowses started to fall apart, in my eyes a factory foult. I wrote many emails and also went to a bmw dealer personaly but only got the answer as long as i dont have a receipt i dont get warrenty.
Anyway im wondering why people take such expensive bikes on trips while there are so many cheaper alternatives. The Honda Transalp i used to ride around africa no problem was worth less then $1000 when i bought it. The bike i used to ride around Southamerica too. Both were easily sold at the end to also save the shiping cost:
http://afrikamotorrad.eu/?report=en_transafrika
I hold thumbs for you, Tobi
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