Andy - sorry to hear you had a bad experience with Suraj (Mr Dakahl). It's good to hear that other people have had good experiences with him though, I am planning on using his services later this year - will watch out for the crate size thing.

Dear all,
Recently my wife had fly her bike from Kathmandu to Thailand with Eagleeyes Export and had horrible experience.They charged too much.They quote for the same destination differently.She found other biker's shipping charge USD350 less and all work smoothly with using EAGLE EXPORT shipping agency for the same bike.

Size of the crate was much bigger than required.Not only this, She booked for Tuesday flight but they flew bike on Monday,next week the result she had to pay storage charge $30 per day, total extra $180.They also promised her to give the Air Bill of Shipment and contact address of Thai Airways cargo terminal in Bangkok, but they never send her the information, however they emailed her shipment tracking number.

We would like to suggest bikers to shop around and get all information in details.
Hope it helps you anyway....
have a safe ride!

Eagle Export Cargo / Suraj Dhakal: Untrustworthy. Incapable. Abusive.

We a talking about this company:

Eagle Export Cargo

https://www.facebook.com/Eagleexportcargo

Just want to write down my bad experiences with Eagle Export Cargo / Suraj Dhakal in Kathmandu, Nepal, which cost me an my 5 friends lot’s of wasted time and much more money.

I arrangend a shipping of 5 motorbikes by sea a half year before we arrived in Kathmandu in September 2014. Everything should be no problem, price was fixed on 660 USD per bike.

The motorbikes should be transported from Kathmandu via truck transit through India and be shipped by sea from Colgatta harbour to Hamburg harbor.

When we arrived in Kathmandu we met a friendly guy, the owner of Eagle Export Cargo: Suraj Dhakal. All the paperwork was done fast, he invited us to his home, spend and food. Asked us, if we could take another bike of a dutch guy with us to minimize his harbour cost. We agreed.

Everything looked perfect. 5 days before we left Kathmandu we packed the 6 bikes with his carpenter in wooden crades at the airport cargo export building.

First problems occured, because Eagle Export Cargo / Suraj Dhakal was not able to get the bikes cleared by the local customs. In addition he had ordered an open truck and not a sealed truck for sealed crades, after custom clearance, just to save his money.

So Eagle Export Cargo / Suraj Dhakal send our bikes without any custom clearance to the Nepal/Indian border. He told us everything is fine, we signed a couple of authority letters to let him do all the custom work.

Then we left Kathmandu in the hope, that everything should run fine.

But it did not. Five weeks after we arrived back in Germany we asked Eagle Export Cargo / Suraj Dhakal about the status quo of our shipping and the whereabout of our stamped carnet de passages.

After one long week of silence he answered, „that the Indian custom has rejected the bikes shipment to use their land to ship to hamburg.“ And that this happened the fist time, that he’s not able to ship by sea and that the only way of shipping is by air.

An of course, that we have to pay the balance between shipping by sea and the aircargo, another 560 USD, so 1220 USD per bike, in total 7320 USD for the shipment! (Compare to a 20“ seacontainer, which you can ship from Colgatta to Hamburg and your hometown for about 2000 USD)

5 weeks the bikes were stored in an so called „safe warehouse“ at the Nepal/India border. Photos showed an open building with access from outside and workers. It took another 6 weeks to bring back the crades to Kathmandu airport, do the custom clearance and ship the bike with Thai Airways to Munich.

Using Thai Airways for sending the bikes, he’s hiding his profit on the Air Waybill as H / C fee (Handling and crading) so that it looks like cost of the airline. In our case 950 USD! Other customers reported this behaviour too.

So Eagle Export Cargo / Suraj Dhakal

-failed in shipping through india,
-failed to ship by sea,
-failed in giving us information,
-waisted our time
-charged us more money than we ever told or that we were willing or able to pay
- charged his H / C fee on a Thai Air Waybil
-needed more than 2 ½ month to ship our bike (by plane)

But the worst thing was a facebook abuse warnig, end of November:

In Kathmandu, Eagle Export Cargo / Suraj Dhakal offered me his Android tablet in his house to check some mails and to post my facebook status. After i left Kathmandu he abused my facebook account and read all my messenger conversation with my friend belonging his faults in shipping. Suraj Dhakal spyed in my facebook account and obtained unfaithfully information.

So be warned to make any bussines with Eagle Export Cargo / Suraj Dhakal.

Do not trust this friendly looking, speaking and acting man.

Do not pay him money for shipment by sea, he could not realize.

Don’t believe his friendly occur: he just want’s to make business, want’s to sell you needles insurances, travel trips arround Kathmandu etc.

In Eden Jungle Resort, Sauhara in Chitwan Natinal park, which he recommended and sold, my friends got stolen money and smartphones. Of course its not his personal responsibility, but it's hard to believe, that it happened the first time.

For shipping a motorbike by plane from Kathmandu, you do not need his help. If there is really no way in shipping by sea via India, just organize a local carpenter to make a wooden crade for the motorcycles and do all the paperwork with the airline yourself.

You safe time, nerves, a lot of money and you can be sure that your bike is shipped.