That's fine....but it doesn't alter the fact that much of the information you got from them, no matter how convincingly presented, is absolutely without any factual basis. Whether you call it "the official data" or "a pack of outrageous lies" won't alter that simple truth.
It may be that you need a carnet (based on your travel plans), and that this is the place you need to buy it. The point is, you can't conclude so based on the information you've quoted here. For example, if heading to South, Central and/or North America you don't need a carnet. Buying one won't interfere in any way--it'll just waste your time and money.
Hope that helps.
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