Hi to anyone considering trip with Kudu Expeditions,

I'd like to post a review of the current Kudu Expeditions operation. I was on the 2013 Trans Africa (London to Cape Town, cancelled in Point Noire, Congo).

I cannot recommend this company to anyone. Poorly organised and just as poorly executed. The website implies that they have experience in Africa and it did not take long to realise that was clearly not the case. Often the customers were left to organise things that Kudu had been paid to do. The current Kudu has never run this tour, a fact that was not mentioned when taking customers money....
The owner lied about customer numbers (only two, not four, or six), lied about experience in Africa on his website, lied on the website saying that the guides had experience with every mile we would travel.
Basically the trip was a race between major African cities and then trying to organise the next visa. We really did nothing touristy. Honestly, Africa for two and a half months and barely saw any wildlife. We never really left the beaten track, hardly camped and certainly did not experience the trip advertised on the Kudu website. It was probably 95% sealed roads and a lot of sitting around in capital cities.
Nothing was done by Kudu to ensure customers had a good experience. A four month trip through Africa should have been a trip of a lifetime but I really just feel shortchanged by an unscrupulous operator.
The trip was cancelled halfway through due to the incompetence of Kudu not organising visas for Angola and apparently there are 'no refunds available' though I am pursuing other options.
The only way operators like this can be drummed out of the industry is if customers stop using them. Kudu offers dreams, takes your money, barely tries to deliver, fails to compete the trip and then lies about refunds.
I hope this post is not removed as potential customers need to be warned what they are getting themselves into with Kudu.

JackB.. Sorry to hear you have such a bad experience.

If you had read up on people's opinions and experiences of Overland travel on the Hubb you wouldn't of booked one in the first place.

You quite simply don't need a chaperone. Be your own boss. There are so many travellers about to make friends and ride with if you prefer company.

__________________
Did some trips.
Rode some bikes.
Fix them for a living.
Can't say anymore.

I'm not involved in anyway, I don't know any of these people or companies and am generally 'against' organised tours to places I like to travel to. I have spent a lot of time driving around Africa. My thoughts to your post are:

"Basically the trip was a race between major African cities and then trying to organise the next visa."
Yes, this is the west coast route if you only have a few months. People won't book on longer trips so tour operators have to make them shorter and shorter. It is not a tourist friendly area and a lot of time, effort, sweat, planning, pissing about and money goes into getting the next visa. Look at some of the detailed threads trying to plan it out:
http://www.horizonsunlimited.com/hub...nfo-hows-68265

"We really did nothing touristy"
There is very little 'tourism' in West Africa or Central Africa. Were you expecting safari parks like in Kenya? AfricaDisney? It is a wonderful area to explore and enjoy just being there and seeing how things are. If you want to sit around complaining there is nothing famous to take a Facebook picture next to then you'll be happy. If you want to go and make friends with the woman selling carrots in the market and spend the morning talking to her and her customers then you'll be richer for the experience. What were your expectations of West Africa? Did you do any research of your own before you booked?

"Honestly, Africa for two and a half months and barely saw any wildlife."
Thats because you were in West & Central Africa where 99% of it has been killed already. Clearly expectations were not correct. If you had made it to Namibia, Botswana and SA then you would have had plenty of wildlife. Two and a half/four months is not much time on African time to cover that huge distance. Most independent people take 1 year down the West Coast.

"The trip was cancelled halfway through due to the incompetence of Kudu not organising visas for Angola"
Barring the likes of North Korea, Angola is probably the hardest country in the world to get any sort of visa for. Coming down the west coast this has been a serious problem for a few years. I very much doubt it was due to incompetence, most likely Angola not wanting tourists so making it virtually impossible to get a visa (my own experience *2). Read all the threads of misery in the African section, plenty of people stuck in Congo for months trying. Other overland trips were also stopped in Congo. I meet an overland driver being flown to rescue a truck stuck in Congo for quite a few months, clients had been flown to Namibia after 5 weeks of waiting.

Sometimes a tour company can't shield you from all of the realities of the trip you have paid to be sheltered from.

"The only way operators like this can be drummed out of the industry is if customers stop using them. Kudu offers dreams, takes your money, barely tries to deliver, fails to compete the trip and then lies about refunds."
I do hope so as well, but mainly because like many independent travellers in Africa I find it an unpleasant experience when a truck load of well meaning (mostly) but ignorant self important Facebook travellers turn up where I am staying and proceed to noisily take over and generally strut around like they own the place when they have no idea of the realities of where they are or how they got there or how to interact with locals and so forth...

(Thats a bit harsh, the one overland truck I meet coming down the west coast was full of nice people, many woman who didn't feel they could backpack solo etc and nice drivers etc.

But most overlanders groan when a overland truck pulls in due to the "I paid for this, I'm entitled to what my expectations are!!" attitude that fits so well with the realities of African over landing ;-)

I hear where your coming from and it would be great to have to the time to organise and execute a trip privately. The fact is I purchased a product from Kudu that only vaguely met the product they advertised. The trip was cut short by Kudu and I'm out about £11k due to Kudu not honouring the refund they promised. I was sucked in by a glitzy website and feel like a fool. I'm just trying to inform others who may be looking to go the same way that this company is not professional or honourable.
P.s I'm not on Facebook. I've done plenty of solo travel but I looked at this trip and thought it'll be good for once to pay someone else to do the organising. Its certainly the last 'organised' trip I'll be on.

Well as they're a UK company ??

You could simply take them to court. If a company offers something, takes your money and then doesn't deliver, then they are breaching their sale agreement.

However, I'm sure they had you sign a disclaimer in the event this happened ??


I don't think you could get anything back just because you didn't enjoy the trip, but if they promised to get you from A-B-C-D and you only to B, then that could be quite simple in the eyes of a small claims court.

__________________
Did some trips.
Rode some bikes.
Fix them for a living.
Can't say anymore.