I agree with PanEuropean on this one - and also want to emphasize "establish contact and a rapport with the DHL destination office beforehand"
I've said this many times - BEFORE shipping anything find the local courier offices and visit them, make sure they're not just agents who may or may not have a clue. If it's an actual Fedex/DHL/UPS office there is far better chance of actually getting your shipment. Also ask if the shipments come direct from overseas to them, or via a few way points in SA or wherever first. You can guess which is better 
PanEuropean's comments re the various shippers agrees with my own experiences and stories I've heard. Chris had a bad experience with DHL somewhere, don't remember where, but mistakes happen. As a rule, DHL is pretty good from what I hear and have experienced.
Finally I like to pick up at the DHL office where possible - getting it delivered adds more risk.
Grant
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Grant Johnson
Seek, and ye shall find.
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One world, Two wheels.
www.HorizonsUnlimited.com
__________________
Grant Johnson
Seek, and ye shall find.
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Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
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