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24 Dec 2011
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Join Date: Jun 2000
Location: GOC
Posts: 3,372
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Quote:
Originally Posted by Tigers_Are_Cool
I miss the days of good customer service. I have cancelled every item off my order to Touratech and will be taking that 10K to companies that appreciate their customers. You can expect my side bags to have one message - Touratechsucks.com.
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Hello Tiger
As suggested by others, please share with the HUBB the precise reasons for your gripe with TT. Otherwise your opinion would appear to count for a lot less.
cheerios
C
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25 Dec 2011
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Join Date: Feb 2007
Location: Black Forest
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Your choice, always
Hi everybody
my thoughts ....
it`s always the customer`s choice, if the consumer doesn`t like it the producer will disappear, right !?
TT Headquarter in Niedereschach employs about 250 people, they all want money for their work, like you do 
This is not Asia, labour and taxes in Germany are enormous (somebody has to finance the EU  )
So what is this all about ....
Thomas
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25 Dec 2011
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Banned
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Hi,
Quote:
Originally Posted by Tom-Traveller
it`s always the customer`s choice, if the consumer doesn`t like it the producer will disappear, right !?
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Thats right. TT is expensive but simply works great. They sponsored me some nice things for southamerica after I published my africa trip.
Thanks a lot to touratech, Tobi
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26 Dec 2011
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HUBB regular
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Join Date: Sep 2010
Location: Dalian
Posts: 67
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Quote:
Originally Posted by ta-rider
Hi,
They sponsored me some nice things for southamerica after I published my africa trip.
Thanks a lot to touratech, Tobi
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that makes you just a bit biased then eh tobi? the - i get free stuff so i say its good- 
and still getting others to change your tyres even on a 125cc? 
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26 Dec 2011
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Banned
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hihi i wracked my spare tube when i tryed to replace it my selfe. Then i went 30km on flat tires to the next city. Oh i hate air tires...why cant they fill them with silicon or something like that???
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25 Dec 2011
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Gold Member
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Join Date: Oct 2005
Location: Brittany, France
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Quote:
Originally Posted by chris
Hello Tiger
As suggested by others, please share with the HUBB the precise reasons for your gripe with TT. Otherwise your opinion would appear to count for a lot less.
cheerios
C
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I agree - If you've got a problem with a supplier, especially one who contributes to this forum and it's events, you should exhaust all avenues of complaint with them before publicly rubbishing them on an open forum. If that fails then at least post the full details of your complaint to give it some credibility.
__________________
If you think you are too small to make a difference you have never spent the night with a mosquito.
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26 Dec 2011
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Location: Denmark
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Just my opinion but if a company contributes to the running of this site and gets it`s logo posted like TT has it does it to improve their business and not purely for the sake of running this site.
If they then provide poor service or products it should not prevent them from getting a slating on here.
When you see how many RTW and long distance riders use this site it is obvious that TT needs our business to operate. On the other hand, I am sure we appreciate their support but I think their space would be filled quite quickly if they withdrew.
Don`t ever let the tail wag the dog.
Steve
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26 Dec 2011
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Quote:
Originally Posted by steveindenmark
Just my opinion but if a company contributes to the running of this site and gets it`s logo posted like TT has it does it to improve their business and not purely for the sake of running this site.
If they then provide poor service or products it should not prevent them from getting a slating on here.
When you see how many RTW and long distance riders use this site it is obvious that TT needs our business to operate. On the other hand, I am sure we appreciate their support but I think their space would be filled quite quickly if they withdrew.
Don`t ever let the tail wag the dog.
Steve
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Wrong !
Ask your yourself, How many RTW  are out there and are full equipped by TT .... 100, 200, 300 .... I think less! They spend theier money on travelling ....
Most of their stuff is bought by the so called coffeshop-rider ..., meaning: I won`t RTW but I could .... 
But most of us don`t have the skills and/or the workshop to built all these
farkles 
Most of their stuff is good and don`t underestimate the costs of developing the gadges
for example, the big tank for a R 1150 GS costs about Euro 100 000.- to develope ... what do you think how many tanks they have to sell .... 
As I said before, it`s your choice .... always
Thomas
and btw, we still don`t know what exactly happended ... 
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26 Dec 2011
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I think my TT GPS-holder is a piece of art. It would have cost me a lot of time and money to make one myself. (I made a holder for my previous GPS).
The Control-lamp kit is also nice.
If you don't like it go somewhere else.
BTW: in 1987 Honda wanted 110€ for a sticker for my XL600R
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26 Dec 2011
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Gold Member
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The only bit of TT kit I've ever bought was a mount for my GPS. The design and quality is excellent. It was very expensive though and sadly now redundant as it was for an old model GPS which is now long since superceded.
__________________
If you think you are too small to make a difference you have never spent the night with a mosquito.
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26 Dec 2011
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Quote:
Originally Posted by mustaphapint
The only bit of TT kit I've ever bought was a mount for my GPS. The design and quality is excellent. It was very expensive though and sadly now redundant as it was for an old model GPS which is now long since superceded.
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Ditto.... I bought the cradle for my 2610. Cost nearly £100.
However, the plastic mount that came with it would of done the job just as well.
I just wanted to look more 'Travel Bling' back in the early days. I like to think I know better now...
__________________
Did some trips.
Rode some bikes.
Fix them for a living.
Can't say anymore.
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26 Dec 2011
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Banned
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Hi,
Quote:
Originally Posted by Tom-Traveller
Most of their stuff is bought by the so called coffeshop-rider ..., meaning: I won`t RTW but I could .... |
Well we also neet them...otherwise we would not get used bikes in realy good condition for chepa money for our trips 
LG, Tobi
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