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Photo by Marc Gibaud, Clouds on Tres Cerros and Mount Fitzroy, Argentinian Patagonia

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Photo by Marc Gibaud,
Clouds on Tres Cerros and
Mount Fitzroy, Argentinian Patagonia



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  • 1 Post By simon chegwyn
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  #1  
Old 25 Sep 2019
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Location: Wessex, UK
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I had this problem when getting insurance from Progressive for my UK registered R80G/S and was told by an operator to fill in the missing digits with lower case x's xxxxxxx, he did it for me and as far as I know I was insured.
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  #2  
Old 25 Sep 2019
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Quote:
Originally Posted by mark manley View Post
I had this problem when getting insurance from Progressive for my UK registered R80G/S and was told by an operator to fill in the missing digits with lower case x's xxxxxxx, he did it for me and as far as I know I was insured.
Exactly my thoughts Mark but common sense hasn't unfortunately prevailed - my arranged insurance was invalidated at some point during the 4 months I've been riding so far with no common sense approach from Progressive about what is after all just an identification number for the specific insured bike.
If I was unfortunate enough to have been involved in an accident I'm sure there would have been 'issues' surrounding my policy should my bike have been inspected. I therefore thought it best to put something on here just in case other riders might unknowingly be riding without insurance.

A copy of my V5 and importation certification was supplied to Progressive before my policy was arranged and as a result I find their current approach to be less than professional and somewhat rude.

They are not responding to questions about my cancelled policy or indeed offering any other comments or suggestions to getting insurance cover.

Hopefully this post will prevent anybody else getting things - unknowingly - wrong.
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  #3  
Old 26 Sep 2019
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Join Date: Sep 2018
Location: Belper, uk, EUROPE
Posts: 573
So Progressive are breaching their contract?

If you contact them, should they answer your messages, then if you broach it in terms of breach of contract - they were furnished with all the information they had requested at the appropriate time - then they may be coerced into reinstating the policy - particularly if you reference the insurance ombudsman (I assume they are a UK based company). If not then you are no worse off.

I had a similar situation with an insurance company as I answered all their questions honestly and fully but they later realised that they had accepted a higher risk than they first thought and they tried to cancel the policy on me - they caved in when I kicked back at them as described above.

Either way I hope it sorted out very quickly so that you can enjoy the rest of your trip. Let us know how it pans out.
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  #4  
Old 26 Sep 2019
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Join Date: Jul 2007
Location: Bellingham, WA, USA
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I assume they’re an American company, licensed in the state where he purchased the insurance. Without a local license to sell insurance they can’t sell insurance.

Some states have very helpful insurance commissioners. Some do not. However , the course of action you suggest is probably a goo one regardless.

Good luck!
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  #5  
Old 26 Sep 2019
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Join Date: Mar 2009
Location: India/UK
Posts: 22
Thanks for the messages and Progressive is a well known States based company which I have used previously when lucky enough to have been riding over here. The last time was on a Michigan registered 82 GL500 but it's my UK 17 digit vin number that's apparently causing the issue. Personally, I think this is just an excuse to cancel my cover and just wanted to give others on the road the 'heads up' on a possible issue.

Progressive are still failing to answer any emails and cancelled my policy whilst I was riding. Terrible unprofessional service.

If I get any response I will update this post.

Thanks once again for the replies and hopefully this post will help prevent others from falling into difficulties.
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  #6  
Old 27 Sep 2019
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Join Date: Jan 2002
Location: Toronto, Canada
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Simon:

I live in Toronto and have considerable experience getting European insurance for my Canadian bike (the opposite of the problem you have).

Let me know if there is anything I can do to assist you, or if you need a garage to temporarily store your bike, or a garage & tools to fix any problems. You can reach me by phone at the following number: six four seven five one five seven six four six.

FYI I leave Canada for Europe this coming Wednesday, so if you need anything from me, contact me quickly. I am in the Leslie Street and Steeles Avenue area of Toronto (northern limit of the city).

Michael
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