Holan Products
Hi, Has anyone else had trouble getting what they asked for (and paid for) from the Holan manufactures in Europe.
I found them great to deal with till I paid my money, then nothing!! No replies to my emails etc.
Finally after nearly two months (they said 10 days) my box arrived. UPS charged me and extra $350 to clear customs despite me paying Holan for this service (UPS said either pay up or the product goes back to sender).
Holan no help with UPS.
Now I find not all I ordered is in the box, and you guessed it no reply to my emails.
A darn good product, well made. Pitty there is NO customer service once you have paid your money!!!
|