Motos Del Peru
I have to disagree with the recommendation of Motos Del Perú, at least the Suzuki shop. I went to the main shop for Yamaha, but nobody there even mentioned the new Suzuki shop and showroom that is a short distance away. I then went to Moto Box who sent me to the Suzuki branch of Motos Del Perú. It's on the same street, Republica de Panama, less than a kilometer away.
I needed a front tire, a chain, the front countershaft sprocket and the rear wheel sprocket. It took several days in a city of 10 million to locate a set of sprockets(14/43 not the stock 15/47 that I wanted), an o-ring chain, and a tire. I was told to come in the next day and all would be ready.
When I arrived the next day at noon, I was told that the rear wheel sprocket had arrived, but was aluminum, not steel and I would have to come back tomorrow. Why couldn't they have called me to prevent a wasted round trip taxi ride you ask? Good question!
The saga continued the next day when I arrive to get my bike. I get good news that my front sprocket is the stock 15, but the back one is a 43, not the stock 47. This turns out to be acceptable at highway speeds, but means putting excess strain on the clutch by slipping it more to start out. So, then I go to pay the bill.
Paying ends up taking over an hour. Especially after waiting a week for parts, this was getting ridiculous. After trying many times to run my credit card and them contacting the card people locally, I am asked for another card, even though I had used it without a problem the previous day at a supermarket.This (also VISA) card also does not work either. I call my bank in the US who can see that the card was not run properly. After more attempts their faulty card reader, I am told that I will have to get cash from an ATM machine. I do go to an ATM, which charges me for three withdrawals because of a $200 limit on each withdrawal.
The saga continues because not only did they not reimburse the extra cost of getting money to pay their almost $500 bill, I was later discovered that my camera was taken from my tank bag while it was inside the shop! I know. M2y bad for leaving it at the shop.
The bottom line is to NOT expect anything but a ripoff from Motos del Perú. I have spent many years observing, coaching, and training car and motorcycle dealerships around the world, and have ridden about 250,000 kilometers traveling on a motorcycle over the past eight years in Europe, Africa, and 3.5 round trips to & from South America from the US. While I met the owner, Felipe, I will avoid like the plague, doing business there on my way back north in 2017.
I thought about writing to the owner, but decided that I have more interest in warning my fellow travelers. Besides, Felipe is on this thread and can read about my experience at his place.
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motomon at pobox dot com
Have returned to Latin America ... again in 2024/2025. +15179800336 WhatsApp
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