Hi Alex:

The whole 'warehouse fee' issue seems to be dependent on whether the air carrier that you ship the motorcycle with owns and operates their own freight shed, or whether they use an agent to handle their freight at 'out' destinations (meaning, destinations outside of the home country of the air carrier).

Most of the time, I've shipped with Air Transat, a Canadian charter carrier. They don't operate their own freight facilities anywhere, instead, they contract out their freight handling to independent facilities at each airport. I have always had to pay warehouse fees at the receiving end of the shipment, but never at the drop-off location.

I don't know what Air Canada's policy on warehouse fees is - my guess is that it is going to vary by location, and also vary depending on whether it is Air Canada themselves or a third party that handles the freight at the destination.

What I do know, and this is from a lot of experience, is that one always has to be prepared to pay a very wide variety of fees (customs fees, inspection fees, port fees, etc.) that can be imposed by any number of participants (the air carrier, the warehouse operator, the airport operator, customs & agricultural inspectors, etc.) at the receiving end of the shipment. Sometimes one might get lucky and pay very little, sometimes you get the shaft and have to pay $100 to $100. It's a bit like buying a passenger air ticket, in the sense that there are lots of little surcharges that might get added on.

Personally, I think it's great that Air Canada is trying to make it more attractive to customers to ship motorcycles by air. I think Air Canada is a trustworthy and honest company - I've flown over 1 million miles with them, and been given an award for that.

What I have been trying to stress to novice motorcycle shippers in the posts I have made recently is that the the whole process of shipping a motorcycle internationally by air is not as simple as just checking in baggage at the passenger terminal. There are forms to fill out, and processes that have to be gone through (mostly at the destination end). The paperwork is not especially complicated, but for someone who has not done it before, it can be intimidating.

In particular, the legal requirement (IATA regulation) that states that the cargo carrier and their representative who receives the shipment cannot complete the DG paperwork (the person shipping the moto has to do that) can present a last-minute surprise to novice shippers, and problems can arise if the folks at the freight shed are not familiar with the classification (UN 3166, vehicle, flammable liquid powered) and packing instructions for the moto. That stuff is easy for me because I am a retired aircraft pilot who used to teach DG documentation courses. It's not going to be quite so easy for someone who has not ever shipped air cargo internationally.

Hence my recommendation that first-time shippers visit the freight receiving facility well ahead of time to become familiar with the process (and possible pitfalls, such as how to get the moto onto the dock and into the freight shed), and that the ease of getting the moto cleared through customs at the destination end will vary very much depending on the destination country.

Michael