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26 Apr 2008
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Hi
Thanks i have posted on Zumo forum in fact unfortuantly that is why i have the problem as i was trying to do something from there but it all seems quiet now i have asked the question......... i am sure somebody somewhere can help......................
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26 Apr 2008
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Join Date: Dec 2003
Location: Falkirk, Scotland
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The Zumo 550 comes with a DVD with all the mapping which was on your Zumo. Can't you re-install it from there? I'm sure you can, but I don't know exactly how and wouldn't like to give advice which may cause you further problems. However, Garmin are quite good at helping people with their problems. I suggest you contact them, you can find their contact number on their website.
Have you actually deleted it? or have you just clicked something which is stopping it from reading the map?
I'll dig out my own Zumo and see if there's something you might have clicked. What were you trying to do when you lost the maps?
Jim
Quote:
Originally Posted by Fiona
Hi
Thanks i have posted on Zumo forum in fact unfortuantly that is why i have the problem as i was trying to do something from there but it all seems quiet now i have asked the question......... i am sure somebody somewhere can help......................
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26 Apr 2008
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Join Date: Dec 2003
Location: Falkirk, Scotland
Posts: 144
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OK I've had a quick look at my Zumo.
Try this
Start the Zumo and when you get the screen which says "where to" and "view map" Look at the bottom right hand corner of the screen. Click on the small spanner icon.
This will bring up a page of icons. At the top left hand corner you should see an icon which says Map. Click this. On the next screen you should see at the bottom centre of the screen a box which says "map Info" Click this
This opens up a page and shows which maps you have installed. Make sure the City Navigator Europe 2008 is ticked.
If you've tried this I appologise 
Jim
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26 Apr 2008
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Hi
Ok well i was trying to update the basemap to routeable......... dont ask i know why did i do this!!!
The city navigator europe is still on the zumo but when you look at the map there is not the base map showing, it is just the route, sounds stragne i know but it is not the normal screen............
So i guess i can go back up............. i may have to try calling zumo!!
problem is not my zumo but my partners and i am now trying to get it back to normal without him knowing that currently there is something missing..........
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26 Apr 2008
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sorry i ment to say update basemap to more routeable world map!!! nightmare and all i want is the basmap back!!
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26 Apr 2008
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How were you installing the worldmap? Did you open the Zumo's folder with your windows programme?
Quote:
Originally Posted by Fiona
sorry i ment to say update basemap to more routeable world map!!! nightmare and all i want is the basmap back!!
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26 Apr 2008
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Join Date: Dec 2003
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OK I've done some more searching and if you've not deleted the map but simply mucked up the settings you could try
http://www.rolan.si/PDFi/15159.pdf
If on the other hand you have deleted the map maybe you can also get it back. You'd need to open your Zumo in Windows and see what files you have then get someone to send you any that are missing. The largest though is a bit big for email I think.
Plug in the zumo
Go to "my computer"
Open the drive which says Garmin, Probably an E drive maybe not 
Then you should see 2 folders. 1 says Garmin the other says MP3s
Open the Garmin one and look at what files it has in there.
I have
7 Folders and 6 files
I think it's the files and not the folders you need from here.
Mine has
Garmin device
Gmapbmap.img
Gmapbmap.sum
Gmapprom.sum
Gmapprom.img
Zumo_splash_screen
Do you have the 4 files with Gmap in them?
Personally though I'd call Garmin and they'll help you I'm sure
Jim
Last edited by JimOD; 26 Apr 2008 at 23:53.
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