Your experience is disappointing to hear, especially considering Italy is full of men and women riding scooters and bikes.
Depends what type of bike you were requesting to hire - perhaps they felt it was too risky if you couldn't touch the floor too well. I'm 5' 2" and know how difficult can be to find a good bike - am finding it hard to find a hire bike in NZ that isn't a Harley or a huge GS!
Perhaps it would be wise to contact a rental office prior to your arrival or, if possible, take an Italian friend with you and give the impression he/she is going with you...?
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Elaine
Striving to live the ordinary life in a non ordinary way
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