Scammed me
I booked a Scooter through rentalmotorbike.com in Barcelona. After I paid, I did not receive any email or corrospondance telling me where to pick up the bike. I tried sending them a message but they didnt reply, even after 8 days. When I rang them, they claimed I had inputted my email address wrongly by 1 letter, hence why I did not recieve the email. I don’t buy this explanation because I am sure typed it correctly. They used this as an excuse to not provide the service I purchased. Why don't they have a 'confirm your email' process like every other website to to avoid ‘lost’ payments. Because it’s a scam. They were also very rude laughing and mocking me ‘for not checking my email’ when I contacted them on social media. While they may well be fullfilling some orders, I believe they are using this technique to scam some customers. Don’t trust them.
|