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Central America and Mexico Topics specific to Central America and Mexico only.
Photo by Marc Gibaud, Clouds on Tres Cerros and Mount Fitzroy, Argentinian Patagonia

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Photo by Marc Gibaud,
Clouds on Tres Cerros and
Mount Fitzroy, Argentinian Patagonia



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  #1  
Old 17 Dec 2008
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Seems to me you should have had sense enough to get a written estimate before you ever left your bike there. You left your self wide open for abuse.
We all know to ask for the price of a room, right? Or a meal? or a Beer?
Huge and wide variances with all these .... bike repair is no exception ....
apparently.

Lots of unscrupulous shops do the same thing .... even right here in San Francisco! Sad part is a shop has the right to charge whatever they want ...
no rules there. It's our JOB as consumers to A S K first.

Given Cancun is a wealthy tourist destination, it's doubtful your internet reports on this guy will affect him much. I'm sure savvy locals already know the guy and avoid him .... and most HUbbers are far too cheap to go anywhere near Cancun these days.

It always pays to get prices beforehand and shop around. I was quoted $30 to install a front tire (easy job on a DR650) in Ensenada at a Moto shop. I went down the street to a Car tire dealer ..... $3 . (I tipped them $2)

The Moto shop guys were used to rich Baja 1000 racer types and were well aware of US prices. Apparently your guy in Cancun saw you coming.

You could do more but probably not worth your time and negative energy.

You could bribe the Police to extort the money back from the guy, but in the end it would cost you about the same .... unless you know someone with a bent nose.

Good travels!

Patrick
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  #2  
Old 18 Dec 2008
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Quote:
Originally Posted by mollydog View Post
Seems to me you should have had sense enough to get a written estimate before you ever left your bike there. You left your self wide open for abuse.
Yep, this is certainly true. Most shops in Mexico and Central America have been thoroughly honest and a joy to work with, so I was lulled into a false sense of security

I've long written-off the experience. My hope in posting here is that other members of this community can more easily avoid this particular landmine.

Jeff
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  #3  
Old 18 Dec 2008
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No worries Jeff,
Always helpful to have info about local shops.

Cheers,

Patrick
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Old 6 Mar 2009
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thanks

Information such as this is GREAT and potentially very useful (if one had read it before the trip and not afterwards....)
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  #5  
Old 16 Mar 2009
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Linking another thread in... another rider's experience:

BEWARE: Biker's Garage in Cancún (AGAIN!) - ADVrider
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  #6  
Old 29 Oct 2010
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Hey folks, it is great to know of a bad shop in any place to avoid, but does anyone know of a good one to go to?? I need a few things for my V-Strom, and searching the internet is a joke. As I firmly believe in avoiding rip-off merchants the one name I came across (Moto Curi), I will now avoid.... Any other spots let me know please...
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Old 30 Oct 2010
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I live in Mexico and if you want to pursue this and bring legal action against the shop, you can easily do so through the local PROFECO office.
PROFECO are the Mexican federal government consumer protection agency and they are a little slow (Mexican bureaucracy) but they do have some pretty good people and they have "teeth". You will have to submit information and have an appointment with them and you likely will get some satisfaction.
Go to this page and you can begin:

[url=http://www.profeco.gob.mx/delegaciones/DelegaEdos.asp?edo=QROO]Profeco (Procuradur

I strongly urge you to pursue this through PROFECO so you can get something back and also as a warning to the shop to quit jacking around.
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