Clearly everyone's experiences are different, but I think mine are more positive! The only think wrong with my 800 has been the gear display on the 'computer'. Originally, the dealer thought this was the potentiometer, which they changed under warranty, but it was still an issue - 5th gear would display then go away, then flick between 5th and 6th! After a little head scratching, they reset the computer and all works fine. I've moved gear-lever positions and since bought a folding lever, and they've reset it every time for free to avoid further ussues. In fact, every time I've been in to ask for advice / help / support, they've always been willing to spend time discussing it, even when my questions have, at times, been rather simplistic! I rarey get charged for minor issues; they've even refused to take money off me when I've offered it! Balderstones in Peterborough are excellent, and I've had nothing but great service from them.

No, I'm not on retainer!

I do agree that these, and more serious issues, should not occur in the first place, though.

As to the original post, it's well documented on here (and others) that smaller bikes can often = more fun / easier riding life / etc, so it makes sense to go for the smallest bike with which you're comfortable. If it's a choice between the 1200 and 800 only, then go for the 800. Test ride first, obviously. I love mine.

I have considered a smaller cc bike for the future, though . . . . .