From Victoria, Canada to Yellowknife, Canada - June, 2020

Route
Shipment From: 
Victoria, Canada
Shipment To: 
Yellowknife, Canada
Shipper details
Contact person name: 
Wayne Phillips
Company name: 
Island Packing and Crating Services
Contact person email: 
isla...@yahoo.ca
Contact details: 

phone: +1 (250) 727-2121
cell: +1 (250) 532-2121
(cell coverage is spotty at their yard, so try the landline if issues)

A small family business located in a rural area about 10 km north of downtown Victoria.  Owner Wayne is a rider himself who has crated and shipped his own bikes, and seemed to treat mine no differently.

Travellers Impressions of the shipper
Recommended?: 
Yes
Rating: 
5/5 - Excellent
Information about this Shipment
Shipping Method: 
Truck
Shipping date: 
June, 2020
Cost Paid at Start (US $): 
1045
Cost Paid at Destination (US $): 
0
Comments: 

Price included crating and shipment.  Here's the breakdown:

  • $420 CAD -- Packing and crating of all items.  Crate dimensions were 96”L x 41”W x 66”H, custom built to hold my KTM 1190 Adventure R.  This included packing of riding gear, helmet, boots, loose windscreen and mirrors.  The crate and packing were both to a professional standard, no surprise as this is their core business.
  • $840 CAD -- Transport.  Carrier was Day & Ross, with final delivery by Grimshaw Trucking.
  • $95 CAD -- Surcharge for power tailgate truck delivery at final destination (my driveway).  This proved to be unavailable locally and, when I let Wayne know and asked whether he or I would be best to pursue it with the interline carrier, he refunded the fee immediately, without question, and took care of it.  A+.
  • Plus taxes -- 5% GST (on the total amount) + 7% BC PST (on the packing & crating amount only; PST rate was 0% at the destination, so no PST on the transport or final delivery amounts).

A pick-up service was also available (additional $150 CAD), but my brother graciously rode my bike over to their yard and dropped it off instead.

Preparation requirements were:

  • Fully drain fuel tank.
  • Disconnect battery cables and tape off the battery terminals.
  • Remove windscreen and mirrors (to reduce height of the crate).

Transit time was 9 days.  Online tracking was available from the carrier, but after a few days lag for the shipment to appear in the system, it had nearly already arrived.

As they weren't able to get the crate out of the truck down to my driveway, I ended up going over to the Grimshaw yard with a few tools, uncrating it there myself, and riding home.  I borrowed a friend's truck to haul my disassembled crate home (saved for future re-use).

I was impressed by the crate construction, the securing of the bike within, and the extreme care taken in wrapping all of my loose items inside the crate (helmet included) to protect them from damage.

This worked out to be a great solution to my moto-separation, which was stuck up against an extended Northwest Territories Covid border closure.  I wouldn't hesitate to recommend Wayne to crate and/or ship a motorcycle from Vancouver Island to anywhere.  Excellent communication, excellent service, and 5-star execution.



 

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