I’m done using Ebay because I’m done with Paypal.
A few weeks ago I purchased Guitar lessons via Paypal. For some reason they limited my account, the transaction was ‘cancelled’ and the money transfer from my account was ‘denied’.
To un-limit my account I had to follow 4 steps, one of which I can’t. Because I don’t have a credit card (one reason I use Paypal), I cannot un-limit my account. I contacted customer service about it, but I keep getting the same automated response, follow the 4 steps, and then we’ll un-limit you. I can't help but wonder why are they so desperate to have a credit card? They pull funds directly from my account, that's should be better shouldn't it?
So, my account is frozen, and there is nothing I can do. But wait! It gets even better. I discovered that the ‘denied’ money transfer for the 'cancelled' transaction was still completed. Isn’t that unusual? So, now they have more of my money. And, because of the ‘limitation’ I can’t get it back; I can’t pay; and I can’t even close my account. So, they stop me from doing anything, and they keep my money. Does that not sound a little crooked to you?
I’ve sent several emails, and customer service is completely useless. I’m currently in Kazakhstan, so I’m not going to bother to phone and waste my money on their infamous phone system. According to other forums, it’s near impossible to get a real person on the phone anyway, it’ll cost me more than what they’ve stolen. That is what they count on, that way my money looks ‘abandoned’.
Before this, I’d used Paypal as both a buyer and seller and was really happy with the service they provided. Unfortunately, I’ve encountered the “dark-side” of Paypal. So now the convenience of Ebay is lost to me; aren’t they the ones who own Paypal? Well they’ve lost a customer, and I plan to spread the word.
I’m not the only one who has lost faith in Paypal. Do a search and you will find several websites and forums dedicated to the “scam that is Paypal”.
I didn't do anything wrong, but still I've been treated like a criminal, and have had my money stolen. Check the sites out, and beware using Paypal.