Hi Maria,

I am glad you found Pablo. I think you can fix this up in Coyhaeque with his help and avoid costly transportation of the bike. The first step is to get the parts shipped out asap to Santiago. I went to collect the package in Santiago (30kg!) to avoid customs trouble. This saved a good few days of grief as I was able to put some pressure on and get the package cleared very quickly. The trick is to send the parts as "used motor cycle parts" if new the customs guys are going to want more money. Maybe lots more.

I'm sure someone can help regarding second hand parts - could save you a good amount.

Interesting to hear about BMW dealers. Makes me wonder why anyone actually buys one. Similar story with the Honda dealers though when I needed help but the africa twin is less common....

Good luck with the insurance issue. I wouldn't count on it though. Did you have to hand over your license to the police there? I did and they still have it despite the assurance that this would be dealt with quickly. I spent some time looking into the legal aspects of my crash and simply decided the best idea was to forget it.

British embassy was completely useless too - not at all interested in helping.

Good luck and saludos to Pablo. I wish you well during what is a most trying experience. Let me know if there is anything I can do to help.

Matt