Mermaid;
I'm also insured with Carole Nash and they won't touch me for Bosnia, or so they say. I've found with Carole Nash that it depends what sort of mood the operator is in as to what services they provide. For example, last year I had two bikes insured with them on separate policies which both recognised my no claims. I swaped second bikes this year and tried to take out a similar policy but was told it wasn't possible and never had been, make of that what you will. Armed with your information I'll have another go at getting cover from them.
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