F650
splash
"mongrel to work on"?
Yes. maybe, but far easier that than trying to deal with BMW dealers with anything other than a thick wad of high value notes.
It is like trying to swim in treacle.
Actually my secondhand F650 Dakar saw me do 17,000 miles in 4 months across lots of Russia, back to Europe and on to Gib and back. Lots of no surfaced roads (is that off road?). The bike used 2 chain and sprocket sets.
On return it needed new fork staunchions and head races - both done under warranty and i was advised that the chain was worn. Looks and feels OK to me.
I suffered the usual BMW 'run-around' with different dealers telling me different things (which one was telling untruths, and why?) so I could not get the Navigatior II screen repaired (under warranty or not!) and BMW declined the warranty claim for the leaking topbox lid seal for lack of an original invoice to me (it was original equipment on the bike to the first owner!). Needless to say, having paid the dealer for this, the box filled with water in a storm within 15 minutes of leaving the workshops. Initially they tried to get out of it saying the warranty work was not guaranteed because the bike's warranty had expired while in their workshops. BUT I HAD HAD TO PAY FOR THE WORK and do they not warranty their work to cash paying customers? Grrrrr
I met the same attitude in BMW dealers in Moscow, London and Seville. Gleaming, white marble, smoked glass and stainless steel palaces, full of smartly dressed people whose only real talent seems to be ignoring and avoiding eye contact with a mere customer trying to get his bike sorted.
It must be BMW policy as they all showed exactly the same air of arrogance and indifference to a customer. Or at least they all did me. But as a 65 year old member of a well established profession, maybe I don't fit their customer model sufficiently.
Treacle, indeed.
|