Bought one when they first came out as they were about £100 cheaper than a Tour-X.
I wish I had spent the £100 extra and got a decent helmet.
I had an immediate fault on my helmet, maybe because it was one of the early ones..anyway, it was a fault that I made aware of to the dealer as soon as I could.
When the visor was retracted it rubbed on the peak, no matter what position it was in....result was two large score marks right down the length of the visor. After contacting dealer, they asked if I would mind waiting a while as at that point there were no spares packs ( new helmet line )...no problem I said.
After six months I was asked to send my helmet off to BMW...who promptly sent it back and said as I did more than the average mileage they would not exchange it ! ( My BMW got serviced while doing 60,000 miles that year )
Snotty letter sent to BMW...shove your new BMWR1200GSA...Im getting a KTM etc etc......they sent me a new one in the post, literally 5 days before I was flying out to Australia for a year long trip.
THe helmet visor ratchet failed a week into the trip and spent the next 11 months being held together with duct tape, as did the rest of the helmet as bits fell off on a regular basis.
I bought an Arai Tour-X in the Hein Gericke x-mass sale for £50.