|Why should I register? HUBB Member Privileges, PM's etc|
|In order to fully utilize the abilities of this forum, the administrator requires you to register. Registration is free, and allows you to do the following:
User Ranks (Shows as Newbie, Traveller, Veteran Traveller under your name):
HUBB User Privileges
(Additional Member Benefits. Contributing Members and Gold Members status shows above your User Rank, above) Become a Contributing or Gold Member to increase your privileges here!
|I can't login|
Sorry to hear you're having trouble, I know it can be very frustrating when it doesn't do what it should!
|I login and when I go to post it says I'm not logged in.|
Problem: You login ok, get the "Welcome" message, and then you want to make a post, and you get a:
"You are not logged in or you do not have permission to access this page."
message. USUALLY this is caused by your computer not keeping, or rejecting, cookies, and happens often on Internet Cafe computers.
1. Tick the "Remember me" box when you login, and if on a shared computer, be sure to LOG OUT when done.
2. WWW. See if the address you are at includes the WWW in the url.
3. Cookies. The only way any website can know who you are is by placing a cookie on your computer. When you log in, it places a cookie on your computer, then when you ask for a page it reads the cookie, says - "ok, you're logged in, so here you go." If it doesn't find a logged in cookie, it sends you to the login page. So your computer MUST accept cookies. Your Anti Virus / Anti-Spyware may be overzealously guarding you and blocking cookies, so you need to tell it to accept cookies, at least from "horizonsunlimited.com" and any other site you wish to login to.
That should do it.
If not, please let me, Grant, (SysAdmin) know, and include your Operating system and version, browser and any anti-virus / Anti-Spyware / firewall software you are using. Note I DO recommend ALL of them for everyone all the time, but they have to be set sensibly. It's possible with some to set it so secure that you can't actually DO anything!
To help solve the problem I need to know more about EXACTLY what happens - you do something like login, tick the remember me box and get welcome message then click what - reply to message or post new thread and get what error message, what goes wrong - something to give me a clue where to start. DID you try checking the "Remember me" box? What happened then? Same thing? Or not? NORMALLY that solves it.
VERY few people have reported a problem logging in, and so far it has always been resolved by ticking the "Remember Me" box, so if that doesn't work for you I need more details so I can find, diagnose and solve the problem.
If ticking the remember me box and cookies doesn't work, try going here:
http://www.vbulletin.com/forum/forumdisplay.php?f=15 "A place to test things out" Forum - and login as testvbtest, password same as user name, testvbtest and try to create a post. This is the same vBulletin forum software as we use, and is the vBulletin vendors forum - so it gives us a good comparison for testing purposes.
You can also try here:
http://www.vbulletin.org/forum/forumdisplay.php?f=13 and login as testvbtest, password same as user name, testvbtest
If you have the same problem on both sites, it's the computer you're on and nothing I can do (complain to the internet café that they have it too secure - you can't do anything! If it works and HU doesn't, let me know if you see ANY differences in the process.
|I lost my password, or user name, what can I do?|
|If you forget your password or user name, TRY to login with any combination or just blank user name and password, and you can then click on the 'Forgotten Your Password' link.
This will bring up a page where you should enter your registered email address, and an email will be sent to that address instantly, with instructions for resetting your password.
If you have forgotten your password or user name, AND your email address has changed, 'click here to contact Grant (Admin)' with your old user name, old AND NEW email addresses, country and any other details such as your website that may help to confirm that it really is your account you're trying to change.
If you want to change your email address, simply login and go to the ''User Options'' control panel, and you can change your email address and any other details you like except your user name.
|How do I clear my cookies?|
|You may clear all your cookies by clicking here. If you return to the main index page via the link provided and you are still logged in, you may have to remove your cookies manually.
In Internet Explorer 6 on Windows XP:
|How can I change the information in my profile, or my user name? (See User Options link on all pages)|
|It is your responsibility to keep the information in your profile up-to-date. You should especially ensure that your email address is kept current. You can alter any of the fields in your profile, except your username. Once you have registered your username, it becomes yours for life. In extreme circumstances, you may request that the administrator change your username, but he or she will require a very good reason to do so.
Edit your profile here.
If you want to change your user name
'click here to contact Grant (Admin)' with your old AND NEW user name, email address, country and any other details such as your website that may help to confirm that it really is your account you're trying to change. If there is no unique identifying information, I'll need your password from you to confirm it's your account. (You should change it after!)
|How do I add a custom status to my profile?|
|If the administrator has enabled custom status titles, then you can specify the text you want to display by editing your profile and entering the text you want in the Custom User Text field.|
|How do I get a picture under my username?|
|These small images are called Avatars. They are displayed below your username on all posts that you make. There are two kinds of avatars: those provided by the administrator and those that you upload yourself.
If the administrator has provided a set of avatars, and avatars are enabled, you may select an avatar that best describes your personality.
The administrator may also have enabled custom avatars, which allows you to upload an avatar image from your computer.
For more information about avatars, click here.
|What are the buddy and ignore lists?|
|The buddy list is used to keep track of the friends you have made on this forum. By going to your "My vB Home", you'll be able to see which of your friends are currently online, and be able to send them a private message. Adding people to your buddy list also allow you to send private messages to multiple forum members at the same time. You may add any member of the forums to your buddy list by clicking this button in a member's posts.
Ignore lists are used for those people whose messages you wish not to read. By adding someone to your ignore list, those messages posted by these individuals will be hidden when you read a thread.
I forgot my password. What can I do?
If you forget your password, you can click on the 'Forgotten Your Password' link. This will appear on any page that requires you to fill in your password.
This link brings up a page where you should enter your registered email address. An email will be sent to that address shortly, with instructions for resetting your password.
Since passwords are encrypted, there is no way to resend your original password. This option provides you with the ability to reset your password.
You must be able to receive emails to your registered email address for this to work. You may need to check your spam filters and folder if you do not see this email in a few minutes.
What is the Members List?
The members list shows the registered members of the board. Providing the administrator allows this, you can view the member list ordered alphabetically by username, by the date they joined, by the number of posts they have made or by reputation (?).
To view the members list, click on 'Member List' on main navigation bar at the top of the page.
To quickly find a particular member, click on the 'Search Members' link and type a username (or partial username) into the box. For further search options - including searching based on join date, post count or home page - click on 'Advanced Search' on the search menu.
Are all members listed?
Some members may not be on the list. The administrator has options over who is shown on the list. They may, for example, omit members who have not made many posts or who belong to certain user groups.
What are Your Notifications?
When you have logged into the board, a link to 'Your Notifications' may be displayed in the 'Welcome' box near the top of the forum. 'Your Notifications' will show if you have any one of the following:
By clicking on the 'Your Notifications' link, you will be able to quickly see how many of each type you have received. Clicking on any of the links in the menu will take you to the relevant page within the User Control Panel or elsewhere in the system.
If there are no notifications, then this link will be replaced by a link to 'Private Messages' (?).
|What is the signature for?|
|After you have registered, you may set your signature. This is a piece of text that you would like to be inserted at the end of all your posts, a little like having headed note paper.
If the administrator has enabled signatures, then you will have the option to include your signature on any posts you make. If you have specified a signature, then the forum will automatically append your signature to any messages you post. You can disable signatures on a per-post basis by un-ticking the 'Show Signature' checkbox when you compose your message.
You may turn the signature on and off on posts you have already made by editing the post and altering the state of the 'Show Signature' option.
You can set your signature by editing your profile.