From Sao Paulo, Brazil to Seattle, USA - March, 2017
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Comments
I shipped also my bike from Sao Paulo to South Africa with Augusto. He’s offer was 2400 USD. The final bill was 3150 USD! He charged me two times 100$ for two re-checks. In the quote he wrote one re-check is 50$. I asked for a receipt or a proof that the re-checks were made and that I see the real costs. He made an own receipt and was not able to send any original receipts from the airport. Then he charged me also all bank fees (also here nothing in the quote). The airlines charged him a lot more because he forgot to get a proper quote. After long discussion and hundreds of mails he charged me less because it was not my fault of the missing quote. He offer in USD but I had to pay in Reals (at least if you pay by wire transfer). The exchange rate he used was 20 % less than the normal exchange rate or the one the airlines uses (you can see this on the AWB).
Unfortunately he still had my sidecar to ship to Europe. For this he charge me 1000$ more than the first quote. Because I signed the Power of Attorney for him and I was already in South Africa I couldn’t change the agent anymore. While shipping the sidecar I never felt that he wants to help me and that he is professional. E. g. he warned me: “I have to be careful when I use another agent. The most are not professional and finally I will get a fat bill”. Well, yes I got a fat bill, but from him….
Shipping time was 3 Weeks for the bike, from the day all the paperwork and payment was done from my side. For the sidecar it took 6 weeks. I guess for him it was the first time to receive money from another country. He gave me wrong Swift and IBAN codes and when I made a wire transfer to him, his bank blocked the transfer for 3 weeks!
The worst was that he lost my carnet de passage and other documents!
Please feel free to contact me if you like to have more information’s about my shipping with Augusto. A bit later I will write a detailed post about my experiences shipping with Augusto.
I was in contact with Juliana for long time and recognize that she is much more professional and much cheaper than Augusto:
Juliana Forner
+ 55 11 97237 9440
juliana@wingslog.com.br
WINGS – Global Logistics
+ 55 11 2339-5311 / 5333
Skype + julianaforner
Chris (chris (at) infiniteroad.ch)
ps: sorry Vin100, but I have to share also my experiences to let other also know about the bad side when you ship with Augusto
BTW: Anna Grechishkina made similar experience’s, read here:
http://ihaveadreamtravel.com/en/about-shipment-of-my-bike-fr...