From Dubai, Emirates to Mumbai, India - November, 2016

PLEASE DO NOT USE THIS COMPANY. THEY WILL NOT HELP YOU TO GET THE BEST SHIPPING COST. They just tell you what you need to know at that moment (even if you ask for more), and then they would take advantage of you when you need to progress with your shipping further. 

I have been recommended to use Aztec Logistics. At that time they looked the cheapest and with certain experience of bikes shipping. While talking to them all looked okish. The first problem came when they started packing my bike. When a "carpenter" showed up I started to have doubts. As soon as the carpenter started working I knew it is going to be very bad. After 2 hours I could not watch the guy anymore so I started to tell him what to do. It did not take long and he run out of wood and took him another hour to get more. If I had more time I would tell them to do crating again with proper material and tools, but the next day I was already leaving Dubai so the crating had to be done that day. At the end of the day we created a crate for my bike. It was very bad crate but it was serving the purpose of protection. They charged ubelieveable $350 for it.

Another big problem with this company is that they tell you they are responsible for shipping of the bike on Dubai side only and that they have no control over the Mumbai side. This is the biggest lie ever. They have ultimate control over the charges in Mumbai by chosing a shipping lane that will do the shipping for them (I believe they share the proffit).

The shipping lane in Mumbai should take care of everything from offloading to storage. The one that AZTEC using is charging $300 for 4 days of storage; $80 for curency adjustment fee; $40 for some other unspecified currency charge. It is total joke. At that poit you have to pay whatever they tell you because they have your bike and they can charge you much more for aditional storage. 

I had to hire an agent to do the clerance for me. Even for a local company it took them couple of days to do the clerance. The company I was using told me that this shipment can be done under $1000 and thet these people were just taking advantage of me. To prove it, I asked them to provide a quote for my friend who was planning to ship his bike from Mumbai to Dubai 4 weeks after me. The quote was under $1000 for little bit bigger bike than mine and they would take care of everything on Dubai as well as Mumbai site.

I forgot to mention that the bike was damaged when arrived to Mumbai because the crate was crushed. AZTEC company is saying that the shipping lane should pay. Shipping lane is saying that they are not responsible and it should be the company that was storing the bikes.

If you can go for airfreight!!!