From Kathmandu, Nepal to Tokyo, Japan (Narita Airport) - March, 2014
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Comments
We had the total opposite experience.
End of September 2014 we booked and payed a sea cargo of 6 motorcycles from Kathmandu to Hamburg via India, Cogatta harbour at Eagle Export Cargo / Suraj Dhakal.
5 weeks after we left KTM, he informed us, „that the Indian custom has rejected the bikes shipment to use their land to ship to hamburg.“ And that this happened the fist time, that he’s not able to ship by sea and that the only way of shipping is by air.
An of course, that we have to pay the balance between shipping by sea and the aircargo, another 560 USD, so 1220 USD per bike, in total 7320 USD for the shipment!
5 weeks the bikes were stored in an so called „safe warehouse“ at the Nepal/India border. Photos showed an open building with access from outside and workers. It took another 6 weeks to bring back the crades to Kathmandu airport, do the custom clearance and ship the bike with Thai Airways to Munich.
Using Thai Airways for sending the bikes, he’s hiding his profit on the Air Waybill as H / C fee (Handling and crading) so that it looks like cost of the airline. In our case 950 USD! Other customers reported this behaviour too.
So be warned to make any bussines with Eagle Export Cargo / Suraj Dhakal.
Do not trust this friendly looking, speaking and acting man.
Do not pay him money for shipment by sea, he could not realize.
Don’t believe his friendly occur: he just want’s to make business, want’s to sell you needles insurances, travel trips arround Kathmandu etc.
For shipping a motorbike by plane from Kathmandu, you do not need his help. If there is really no way in shipping by sea via India, just organize a local carpenter to make a wooden crade for the motorcycles and do all the paperwork with the airline yourself.
Eagle Export Cargo / Suraj Dhakal: Untrustworthy. Incapable. Abusive.