From Los Angeles, United States to Sydney, Australia - November, 2009

it's complicated. they quoted me X amount of $$$ and end up paying Y amount of money.

i do understand that the final bill will be determined by the size (mass weight or volumetric weight, which ever is higher) but there were alot of things that they did not quote me. they used a low amount of quote to lure me to their company (due to my greed for cheap service), where i compared the quote with other company, they had the cheapest because they did not quote me many other stuff. Bad business tactics. dirty and shameful.

after sending the bike to them and packed, i was not happy with the price and wanted to verify. they got fed up, because i was just a SMALL CUSTOMER TO THEM. they said they want to return the bike, refund me the money MINUS THEIR COST!they know that i have no time to play this game as my flight would be in 2 day's time.

i had to apologise to them, swollow everything and agree to the high charges!

they are using my bike as a 'HOSTAGE' and i have to pay a 'ransom'.

i am dissappointed with these business people!

anyway, it's $4.85/kg.

based on mass weight of 284kg, volumetric weight of 509kg.
read my blog for what happened to the packing that cause the volumetric weight to increase that much!

other fees were

a) documention and handling $25.00
b) fuel surcharge $361.39
c) airfreight charge $2056.36
d) Hazard / Restricted Goods Handling $50(NOT IN THE INITIAL QUOTE)
e) screening Fee - HAWB $50.90(NOT IN THE INITIAL QUOTE)
f) DG (dangerous goods) cert $75
g) security surcharge - HAWB $50.9(NOT IN THE INITIAL QUOTE)
h) packing (my grandmother can do better) $200
i) airport transfer $50.90 (NOT IN THE INITIAL QUOTE)

SWINDLE LOGISTICS took 45% of our travel fund for the next 6 months!

#%$#%#$^!@!!