From Istanbul, Turkey to Delhi, India - September, 2006

Terrible company to do business with.

Most of the agents I spoke to in Instanbul were learning about the shipment as I spoke to them.

Enco used Lufthansa to carry the bike. Enco initially quoted me on an uncrated price (just shrink wrapped) at 600 Euros. Then the price shot up on the day before our flight was to leave to Delhi - up to 1400 euros. This was because Enco discovered that the bike needed to be boxed up in a crate.

I didnt have the time to argue so had them create a crate. This added the cost of course.

Arkin turned out to be friendly but ultimately rubbish and his management skills were just not there, hence many cock ups at the last minute.

Getting the bike out of customs in New Delhi was easier, took about 2 and a half days. Get the paperwork from your carriers (airline) office at the Cargo airport, then head straght for new customs house and walk around until you find an agent there.

I had a large Sikh called Kenwal - AVOID him!

I met another agent there called Raj Thakur - he seemed to be a good guy. He works for Acme Global Logistics - mobile is +91 98180 80701.

In total it cost 85 pounds to get the bike out - thats broken up by about 25 pounds in a bribe (basically payment to Kenwal) and the rest in customs fees - you get a receipt for this.

Its possible, but I found it an annoying journey for the bike as the people in Turkey had little idea what was going on - give yourself a good week to sort it out in Turkey - DO go to istanbul to do this, DO have face to face meetings with people and DO get a printed quote for the shipment.