Horizons Unlimited - The HUBB

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-   -   Keep getting logged out on IPad (https://www.horizonsunlimited.com/hubb/website-feedback/keep-getting-logged-out-ipad-70097)

mcguyver 30 Apr 2013 03:27

Keep getting logged out on IPad
 
When browsing on an iPad I continually have to log back in on every visit despite ticking the stay logged in box.

First world problem I know, but annoying never the less?
Anyone know a fix?

Gerri 30 Apr 2013 06:59

Is it only HU? And you have already looked in Settings>Safari>Accept cookies >From Visited on your IPad settings menu?
I also find Safari is just quirky. I can't duplicate your Log Out problem, but Safari just shuts down from time to time for no reason.

mcguyver 30 Apr 2013 10:02

Hi Gerri
Yes settings are set to accept cookies from visited.
No big deal just thought someone might know the fix.

Thanks for your reply.

realmc26 30 Apr 2013 11:15

I have the same problem with Safari.
I have to log in just about every time.

brclarke 30 Apr 2013 15:35

It's not just your iPad. I have the same issue with my Windows laptop and my Android devices.

I have just learned to live with it.

Gerri 30 Apr 2013 15:56

It's probably one of those tiny programming glitches that would take hours to track down at great cost. Computers!

Grant Johnson 1 May 2013 02:35

We've just installed a fix that might do it - if you continue to have trouble - or not! please let me know, it's really hard to bugfix when no one tells us what's up.

Frustratingly, it's only a few people that have trouble - most, so far as we can tell, are fine. And I never have a problem. :)

I'm using Firefox as my primary browser fwiw.

thanks, Grant

Trix 1 May 2013 08:20

I use a laptop and chrome and it does the same thing , it always has , fingers crossed the fix works .

mcguyver 1 May 2013 11:02

Appears to be sorted now Grant. Thanks

Grant Johnson 2 May 2013 01:55

Quote:

Originally Posted by mcguyver (Post 420700)
Appears to be sorted now Grant. Thanks

that's great to hear, and thanks for letting me know!

Endurodude 2 May 2013 20:54

I've had the same issue with safari / IPad in the past, but recently things seem to be much better.

I just thought it was me!

realmc26 3 May 2013 15:45

Fixed for met to! :thumbup1:

Grant Johnson 3 May 2013 20:36

:clap::clap:

Donmanolo 3 May 2013 21:48

Started to work for me too, since yesterday. :clap:

Android tablet using chrome

Bennett 4 May 2013 23:56

:clap:Great, working for me now.
Ben


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