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-   -   Keep getting logged out on IPad (https://www.horizonsunlimited.com/hubb/website-feedback/keep-getting-logged-out-ipad-70097)

mcguyver 30 Apr 2013 03:27

Keep getting logged out on IPad
 
When browsing on an iPad I continually have to log back in on every visit despite ticking the stay logged in box.

First world problem I know, but annoying never the less?
Anyone know a fix?

Gerri 30 Apr 2013 06:59

Is it only HU? And you have already looked in Settings>Safari>Accept cookies >From Visited on your IPad settings menu?
I also find Safari is just quirky. I can't duplicate your Log Out problem, but Safari just shuts down from time to time for no reason.

mcguyver 30 Apr 2013 10:02

Hi Gerri
Yes settings are set to accept cookies from visited.
No big deal just thought someone might know the fix.

Thanks for your reply.

realmc26 30 Apr 2013 11:15

I have the same problem with Safari.
I have to log in just about every time.

brclarke 30 Apr 2013 15:35

It's not just your iPad. I have the same issue with my Windows laptop and my Android devices.

I have just learned to live with it.

Gerri 30 Apr 2013 15:56

It's probably one of those tiny programming glitches that would take hours to track down at great cost. Computers!

Grant Johnson 1 May 2013 02:35

We've just installed a fix that might do it - if you continue to have trouble - or not! please let me know, it's really hard to bugfix when no one tells us what's up.

Frustratingly, it's only a few people that have trouble - most, so far as we can tell, are fine. And I never have a problem. :)

I'm using Firefox as my primary browser fwiw.

thanks, Grant

Trix 1 May 2013 08:20

I use a laptop and chrome and it does the same thing , it always has , fingers crossed the fix works .

mcguyver 1 May 2013 11:02

Appears to be sorted now Grant. Thanks

Grant Johnson 2 May 2013 01:55

Quote:

Originally Posted by mcguyver (Post 420700)
Appears to be sorted now Grant. Thanks

that's great to hear, and thanks for letting me know!

Endurodude 2 May 2013 20:54

I've had the same issue with safari / IPad in the past, but recently things seem to be much better.

I just thought it was me!

realmc26 3 May 2013 15:45

Fixed for met to! :thumbup1:

Grant Johnson 3 May 2013 20:36

:clap::clap:

Donmanolo 3 May 2013 21:48

Started to work for me too, since yesterday. :clap:

Android tablet using chrome

Bennett 4 May 2013 23:56

:clap:Great, working for me now.
Ben

Senno 5 May 2013 03:28

Yep fixed for me too now on Windows 7/Firefox

I too assumed it was just me :)

Endurodude 18 May 2013 21:47

Although logging out has been sorted for me, every now and again, I get difficulties when trying to type anything, as the keyboard seems to 'freeze' whilst I'm trying to type. This is only an intermittent thing, and it never happens on other sites; when it happened the first time, I thought the issue was with my IPad! Perhaps I'll treat it like a PC; turn it off and back on again! Maybe it's just mine?


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