Horizons Unlimited - The HUBB

Horizons Unlimited - The HUBB (https://www.horizonsunlimited.com/hubb/)
-   Website Feedback (https://www.horizonsunlimited.com/hubb/website-feedback/)
-   -   Issues logging on (https://www.horizonsunlimited.com/hubb/website-feedback/issues-logging-on-57133)

beddhist 22 May 2011 19:55

I'm not as lucky as Flyingdoctor: when I hit the Reply button I do have to log in first, but at least I got directly to the reply page and not HU's front page, which I found annoying.

@ Grant & Susan: have fun! You only live once. Thanks for the great site.

oldbmw 23 May 2011 00:15

Whooppee
today is the second time I have managed to log in since the upgrade. the last time was a week or so ago (16th or before) using the yellow box hack after clearing all the hu cookies.

no idea if it will work again tomorrow :(

just for interest using Ubuntu 10.04 and firefox 3.6.17

mcgiggle 23 May 2011 08:19

Each day I come to the site it hasn't remembered me, I click the logout and then log in again OK but the "Welcome" box says last visited 1 minutes before which which is anoyinng because I can't see "updated posts" as the bold banner is always at the top. Only a little one Grant but thought you may want to know.

Cheers
Pete

markharf 23 May 2011 10:05

So far, the update took the site offline for a couple of days without warning, made logging in a pain in the butt (and repeatedly so, at odd intervals), slowed page loading noticeably, and removed a couple of minor, but handy little features like the ability to collapse sidebar headings by clicking on them ("Blogs," "Planning," etc.) and the little note that used to tell me when I'd reached the end of the posts which had arrived since last I checked.

So what were the improvements? Surely something's been improved? I'm not complaining, but it seems to me that I'm not the only one who likes clear, cogent explanations of what's going on--more than "We're improving the site in various massive ways, so be patient and we'll be back sooner or later."

Or is the rapture involved, somehow?

Mark

T.REX63 23 May 2011 19:52

Hey Grant, no need to worry. I'm sure all be fine in due time. I'll be waiting patiently at the side-line until things speed up again :Beach:

Y'all doing a fantastic job with this site and anything else regarding HU. Looking forward to seeing you and Susan in NC in August :thumbup1:

oldbmw 23 May 2011 23:52

now managed to log on two days running so the new slower site is working for me.

If I had wanted speed I would not have bought an Enfield :)

but the private messages really are slow :(

AndyT 24 May 2011 01:25

Just FYI, when I check the remember me box when logging in...it doesn't. Have to type in user name and password every time. Site navigation seems much slower than it was before the "upgrade", too. No showstoppers, just wanted to let you know. XP32 and IE, if it matters.

realmc26 24 May 2011 03:20

Everything back to normal for me, no longer have to logout, clear cookies etc.
Its keeping me logged in. Cheers!

geordie_e 24 May 2011 12:46

Website very slow loading pages
 
Hi Grant and Susan

Thanks for the site but since the upgrade Im having to log back in at every visit running IE 8 and win 7.. not a massive problem

However

The site now seems to run 10 x slower.. a new page would load in a second now its taking up to 10 seconds

Hope this can be resolved

Cheers
Geordie

onlyMark 24 May 2011 20:18

For yesterday or so I could stay logged on, but it's now back to logging me off after an hour or so.

Grant Johnson 29 May 2011 21:49

Quote:

Originally Posted by markharf (Post 336515)
So far, the update took the site offline for a couple of days without warning, made logging in a pain in the butt (and repeatedly so, at odd intervals), slowed page loading noticeably, and removed a couple of minor, but handy little features like the ability to collapse sidebar headings by clicking on them ("Blogs," "Planning," etc.) and the little note that used to tell me when I'd reached the end of the posts which had arrived since last I checked.

So what were the improvements? Surely something's been improved? I'm not complaining, but it seems to me that I'm not the only one who likes clear, cogent explanations of what's going on--more than "We're improving the site in various massive ways, so be patient and we'll be back sooner or later."

Or is the rapture involved, somehow?

Mark

Reasons for everything -

1. we weren't sure just when the upgrade was going to be "ready" to go - a couple of times we thought it was good to go, and were set to announce it - then found more bugs. Then finally it was "ready" according to our developer before we expected after the aggro, so there was less notice than planned - we needed to jump and get it done quick. We did put up a couple of hours notice.

2. Logging in - if you think it's a pain in the butt, you have no idea how pissed I am. You pay a bucket of money to pros and get a disaster. It's getting sorted but not nearly good enough or fast enough. our apoligies - we're trying.

3. Collapse sidebar headings - later...I hadn't noticed in the testing that it was gone, so will get it sorted later - low priority for now, but thanks for pointing it out!

4. "the little note that used to tell me when I'd reached the end of the posts which had arrived since last I checked." - huh? Sorry you'll have to give me details - never noticed that!

5. I've been so busy fixing details have been low priority!

6. As for why the upgrade - very simple - the old software is no longer supported, and is ancient - so we had to upgrade. Also, there were a LOT of feature requests we had that people wanted, and we couldn't do - and a lot of things that we wanted to do to make our life a lot easier, automating a lot of stuff that is currently manual and takes us a HUGE amount of time that should be instant and automated, that we couldn't easily set up on the old software. So despite the pain, and huge expense - you have no idea what this stuff co$t$ - we needed to do it. And we'll be doing a lot more behind the scenes to make a better website for everyone, including us working away in the background.

It's now 99% done - we just have a few small bugs to swat and we're good to go.

Then we can start putting in new features - there are already some in, take a look at the user options - there's some new features there - friends, photo albums and more, also notice the like and share links on each post. Small stuff but it's a start. We'll soon have the shipping database back in operation, also the books pages are almost done being completely revamped to make it easier to find books and list them for us.

Also a full on shopping cart system is on the cards for the winter. NEW blog software this winter too. And more to come!

Requests welcome - tell us what you WANT to see!

onlyMark 29 May 2011 22:01

Quote:

Originally Posted by Grant Johnson (Post 337097)
4. "the little note that used to tell me when I'd reached the end of the posts which had arrived since last I checked." - huh? Sorry you'll have to give me details - never noticed that!

It's when you check the posts for the day or last hour or whatever and it says -
"The threads below have not been updated since your last visit but still contain unread posts."

beddhist 29 May 2011 22:08

Confirmed. The search results used to have a divider saying that the topics below were posted since your last visit. It's gone.

createAbang 30 May 2011 01:47

Quote:

"The threads below have not been updated since your last visit but still contain unread posts."
...works for me (not sure if that's good news or bad :rolleyes2:)

When I go to "http://www.horizonsunlimited.com/hubb/" the login works fine but I'm redirected to "http://www.horizonsunlimited.com/"

onlyMark 30 May 2011 05:55

If it's not there is it because your not logged on? Or are you? It obviously there for me otherwise I couldn't cut and paste it.


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