Flying from Kathmandu
 

Warning for all planning to fly from Kathmandu to Bangkok. Myself, and 5 other riders have just done so, and all have encountered problems. Firstly we all used the Eagleeyes agency, which had already flown 4 others bikes smoothly. Upon arrival in Bangkok, we found this agency had not booked our bikes on the same plane, as we were told, or on any flight. The crate sizes were also too large, and this cost us on average $150 extra. Also, because the crate were in storage for 2 weeks at Kathmandu, when the crates eventually arrived, they had been vandalised, and items stolen - over $1200 of equipment from one crate. Only 3 bikes have arrived so far.
If you are thinking of flying from Kathmandu, be warned to deal only with the airline, and that the storage at the airport is not secure. Also I would advise giving Mr Dakahl at Eagle Eyes Exports at wide berth.
Andy White

Shipping your bike from Nepal
 

Hello Our Name is Roy & Lathoya

We are on a round the world trip on two Honda's and have had a lot of experience with shipping companies on our trip , but so far none has been as good to us as Sun Nepal Traders & Exports in Kathmandu.
The familiar atmosphere ,professional work ethic and years of motor shipping experience lets you know that you are in the right place.
Finaly a company that looks after your budget and needs.
Even after my crash in Nepal , the family was very helpful, they helped us with everything from , mechanical help , food and drinks and a sleeping place for the night.

Ask For Saraswati Duwadi
E-mail: eagleandsunnepal@gmail.com
Tel: 977-1-4701022

Location Thamel Kathmandu next to the Kathmandu guesthouse

Ouwer friend from EagleExport helpt us very good, with getting ouwer bikes in to Bangkok from Nepal...

Everything was fast and good..
And we had a great time...

Thanks a lott Suraj and Sara Dhakal

greetings

Beware of eagle exports
 

We have just shipped our bikes using Eagle Exports and are very unhappy (and many other bikers too we found out afterwards). The service is okay, but the owner Suraj tries to cheat you by asking way too much money, over estimating the weight of your bike and by not giving a breakdown of his costs. We are just now preparing a long thread setting out all the real costs involved, and foremost want to recommend people to shop around before committing to anything with anyone.

We hope to be able to post our message later today.

To avoid cross-posting
 

We have put full details of our experience with Eagle Exports (same company as Sun Nepal Trading) in the Regional forum for South East Asia. The link is:

http://www.horizonsunlimited.com/hub...-bangkok-61750

Bike Shipping from Nepal
 

My name is Trevor and my wife and I used Eagle exports to ship our bike to Bangkok last year and we found them to be excellent. Suraj and Saru have become good friends and we hope to see them again on our next trip to Nepal.
I would not hesitate recommending them to any one wanting to ship a bike out of Katmandu.
For full details on our trip and all our shipping info check out our blog

It's A LONG WAY SOMEWHERE!!!
:clap:

Suraj may be nice, but he's not honest
 

Outlaw I had a look at your blog, and if your figures are correct then there's at least 10,000 rupees you paid to Suraj that you didn't know about. The actual cost of shipping 500kg with Thai Cargo is 54,825 rupees. According to your blog you were told it was 64,825. I'm a little surprised as Suraj normally adds 20,000 rupees per bike to your bill secretly, although in your case it appears he may only haved added 10,000. On top of that 10,000 he then charged you another $275 (19,175 rupees).

Other shipping agents in Kathmandu do not operate this way, their pricing is not dishonest. That was our problem with Suraj.

I'm not sure if you booked your airfares with Suraj as well, but if you did you probably paid $250 each. The actual cost of that airfare to Suraj is around $170-180.

If you booked both your airfares with him as well he made about $150 on those. He then snuck at least another $135 onto your cargo bill, and added another $275 for his fees. It's a lot, particularly compared to what others charge.

That said, if he was honest with his pricing then his service would be great. But I don't appreciate someone trying to cheat me.

Hi, not sure if I should post our reply here or in the other thread :innocent:

We were headed to Oz last year and chose Eagle Exports to ship to Bangkok based on reputation and emails between us. Unfortunately we had to cut our trip short due to health issues. We did not shop around the many companies in Thamel since we were dealing with hospital appointments and travel insurance. Suraj was very friendly, understanding and knowledgeable throughout. We were glad to have this assistance with everything else we had going on at the time.

Fees for 2 bikes from Kathmandu to London Heathrow (GBP) -
Thai Air Waybill (inc Dangerous goods, freight, HDL etc) £1711
Total paid to agent: £1891.76

HDL on the AWB was 35000 NRS = £297.50

If the info on the other thread is correct then complete fee paid to Eagle Exports for crating and commission was £478.26 though I thought the HDL fee was airline handling fees. We were charged £197.91 for handling at Heathrow.

Neil

The mysterious handling charge fee
 

If Outlaw's figures are correct, his "handling charge" was 10,000 rupees for one bike. Then it was 35,000 rupees for two bikes on Neil's bill. By the time we came to him it was 20,000 per bike on ours. Our actual Thai Cargo shipping charge was 54,625. Our 'Eagle exports handling charge' was 40,000; almost as much as the Thai Cargo bill!! And then he tries to add more on top of that by pretending the handling charge is not his fees.

We know of another biker who asked him straight out if the handling charge was a Thai Cargo charge or something that went to him, and he lied and said it was a Thai Cargo charge. However, when I challenged him on it and showed him the email from Thai Cargo that didn't mention a handling charge he admitted it was a charge he puts on the bill.

Up to others who they want to ship with or recommend, but we feel you ought to know what you're paying, why you're paying it and who it's going to.

Service ok - shame about the honesty
 

Hi,

First off I can confirm Brian's information is correct and I also have a copy of the Thai airways bill which has the extra 20,000 added to it, I air freighted my bike about two weeks ago with Eagle exports, he was suppose to do a deal with two other bikers I had sent to him about a month earlier, that never happened which is no big deal, the problem is I have is when someone lies to my face, the invoice from Thai Airlines looks suspect and it’s been typed on an old type writer? Even though I am in Nepal I don’t think Thai Airlines is that backward? I had my suspicions and directly confronted Suraj about the 20,000 on the invoice, he told me its a Thai airways charge, I told him if I find out he has screwed me I will post on Horizons, I have even emailed him to give him the opportunity to respond before posting anything here...he never replied! I was in a hurry and because a few before me had shipped I assumed it was ok, Suraj is a friendly guy (a bit over the top to be honest) like a used car salesman! Plied with lots of free drinks....I know when someone is lining me up! Suraj had told me by email before I arrived he would show me exactly what he makes on shipments etc etc, I knew something was up when I mentioned I wanted to fly Thai Airlines, he really pushed me to go Nepal airlines which of course he gets a special deal with....I knew then he was making money on that...which by me is ok as we all have to make a living, but when he lies and is intentionally deceitful then that annoys me, he would have been better off not thinking he smarter than everyone else and just been honest and saying I make this much $....by the way I paid $850 for a 326kg bike and my air ticket was $250!

As I know you follow these posts Suraj I am very disappointed in the way you conducted yourself, yes you may get away with a few unsuspecting bikers but it all catches you up in the end...and you cannot say I didn't warn you, the english couple warned me about you and your pricing, shame it turned out to be true!

Eagle Export, Kathmandu
 

Good day everyone

I also shipped my bike from Kathmandu to Bangkok with Suraj (Eagle Export) last october. I don't want to go into the details about the costs, you all seem to be correct (I chcked my airwaybill, it's about the same) but I want to mention, that the service with Suraj and Saru was EXCELLENT, smooth and reliable. They did even much more for me as I ever could expect. I rather like to pay a little bit more to someone who is VERY friendly to me, helps me with things which have nothing to do with the bike shipment and finally even become a friend to me. Ok, maybe I stayed longer in Kathmandu than others and had more time to know them better than others could...

Summarized it is to be said that you get an excellent, fast and reliable service with Eagle Export and that you are served very friendly with the typical nepaly hospitality. Maybe (not sure!) you pay a bit more than at other places, but for me it is worth the price for what you get in return.
I'm travelling around the world since 4 years and since Mexico-City and had to deal with several forwarders so far and believe me or not, NO ONE was as friendly and reliable as Eagle Export was!

And something more: I'm sure Suraj learned his lesson thanks to this discussion and will be more transparent in the future!

Cheers to you all and have a safe trip
Thierry

Home

Interesting...

And here's another one on this subject, from years ago!
http://www.horizonsunlimited.com/hub...kathmandu-2338
What a shame it is that such information becomes difficult to find; in this case, it would make a valuable sticky thread within here.

Shipping with Eagle Export
 

We seem to have exactly the opposite experience with Eagle Exports. From the moment we arrived, they were friendly and helpful. We were on a very tight schedule, but they managed to make things happen for us, and we managed to get out in three days from when we arrived. After a nightmare experience flying out of Egypt to Istanbul a few months ago, this was an absolute dream. THey handled everything, and manged to get the volumitric weight down significantly from the previous flight. It ended up being almost half the cost of the previous flight. I would happily recommend using Mr Suraj Dhakal and Eagle Export for any shipping from Kathmandu.

Hi chiromal.

I plan to ride to Nepal from Singapore soon and get it on an air freight to Bangkok. Have never used this option before so it will be my first. What's the procedure like? How long will it take to get the bike shipped out once you arrive in Kathmandu? Any advice is much appreciated. Thank you

Andy - sorry to hear you had a bad experience with Suraj (Mr Dakahl). It's good to hear that other people have had good experiences with him though, I am planning on using his services later this year - will watch out for the crate size thing.

Bike shipping from Kathmandu to Thailand.Aware of EAGLEEYES EXPORT.
 

Dear all,
Recently my wife had fly her bike from Kathmandu to Thailand with Eagleeyes Export and had horrible experience.They charged too much.They quote for the same destination differently.She found other biker's shipping charge USD350 less and all work smoothly with using EAGLE EXPORT shipping agency for the same bike.

Size of the crate was much bigger than required.Not only this, She booked for Tuesday flight but they flew bike on Monday,next week the result she had to pay storage charge $30 per day, total extra $180.They also promised her to give the Air Bill of Shipment and contact address of Thai Airways cargo terminal in Bangkok, but they never send her the information, however they emailed her shipment tracking number.

We would like to suggest bikers to shop around and get all information in details.
Hope it helps you anyway....
have a safe ride!

Eagle Export Cargo / Suraj Dhakal: Untrustworthy. Incapable. Abusive.
 

Eagle Export Cargo / Suraj Dhakal: Untrustworthy. Incapable. Abusive.

We a talking about this company:

Eagle Export Cargo

https://www.facebook.com/Eagleexportcargo

Just want to write down my bad experiences with Eagle Export Cargo / Suraj Dhakal in Kathmandu, Nepal, which cost me an my 5 friends lot’s of wasted time and much more money.

I arrangend a shipping of 5 motorbikes by sea a half year before we arrived in Kathmandu in September 2014. Everything should be no problem, price was fixed on 660 USD per bike.

The motorbikes should be transported from Kathmandu via truck transit through India and be shipped by sea from Colgatta harbour to Hamburg harbor.

When we arrived in Kathmandu we met a friendly guy, the owner of Eagle Export Cargo: Suraj Dhakal. All the paperwork was done fast, he invited us to his home, spend beer and food. Asked us, if we could take another bike of a dutch guy with us to minimize his harbour cost. We agreed.

Everything looked perfect. 5 days before we left Kathmandu we packed the 6 bikes with his carpenter in wooden crades at the airport cargo export building.

First problems occured, because Eagle Export Cargo / Suraj Dhakal was not able to get the bikes cleared by the local customs. In addition he had ordered an open truck and not a sealed truck for sealed crades, after custom clearance, just to save his money.

So Eagle Export Cargo / Suraj Dhakal send our bikes without any custom clearance to the Nepal/Indian border. He told us everything is fine, we signed a couple of authority letters to let him do all the custom work.

Then we left Kathmandu in the hope, that everything should run fine.

But it did not. Five weeks after we arrived back in Germany we asked Eagle Export Cargo / Suraj Dhakal about the status quo of our shipping and the whereabout of our stamped carnet de passages.

After one long week of silence he answered, „that the Indian custom has rejected the bikes shipment to use their land to ship to hamburg.“ And that this happened the fist time, that he’s not able to ship by sea and that the only way of shipping is by air.

An of course, that we have to pay the balance between shipping by sea and the aircargo, another 560 USD, so 1220 USD per bike, in total 7320 USD for the shipment! (Compare to a 20“ seacontainer, which you can ship from Colgatta to Hamburg and your hometown for about 2000 USD)

5 weeks the bikes were stored in an so called „safe warehouse“ at the Nepal/India border. Photos showed an open building with access from outside and workers. It took another 6 weeks to bring back the crades to Kathmandu airport, do the custom clearance and ship the bike with Thai Airways to Munich.

Using Thai Airways for sending the bikes, he’s hiding his profit on the Air Waybill as H / C fee (Handling and crading) so that it looks like cost of the airline. In our case 950 USD! Other customers reported this behaviour too.

So Eagle Export Cargo / Suraj Dhakal

-failed in shipping through india,
-failed to ship by sea,
-failed in giving us information,
-waisted our time
-charged us more money than we ever told or that we were willing or able to pay
- charged his H / C fee on a Thai Air Waybil
-needed more than 2 ½ month to ship our bike (by plane)

But the worst thing was a facebook abuse warnig, end of November:

In Kathmandu, Eagle Export Cargo / Suraj Dhakal offered me his Android tablet in his house to check some mails and to post my facebook status. After i left Kathmandu he abused my facebook account and read all my messenger conversation with my friend belonging his faults in shipping. Suraj Dhakal spyed in my facebook account and obtained unfaithfully information.

So be warned to make any bussines with Eagle Export Cargo / Suraj Dhakal.

Do not trust this friendly looking, speaking and acting man.

Do not pay him money for shipment by sea, he could not realize.

Don’t believe his friendly occur: he just want’s to make business, want’s to sell you needles insurances, travel trips arround Kathmandu etc.

In Eden Jungle Resort, Sauhara in Chitwan Natinal park, which he recommended and sold, my friends got stolen money and smartphones. Of course its not his personal responsibility, but it's hard to believe, that it happened the first time.

For shipping a motorbike by plane from Kathmandu, you do not need his help. If there is really no way in shipping by sea via India, just organize a local carpenter to make a wooden crade for the motorcycles and do all the paperwork with the airline yourself.

You safe time, nerves, a lot of money and you can be sure that your bike is shipped.

Hi Guys,

Has any one recent experiance with flying bike out of Nepal to Western Europe?
Last post on this thread is ten years ago.
I'm planning to end my trip from Europe to Nepal this Autum and would like to fly the bike home.

Any suggestions?

Like to hear,

Regards,

Guido