Horizons Unlimited - The HUBB

Horizons Unlimited - The HUBB (https://www.horizonsunlimited.com/hubb/)
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-   -   HJC IS-MAX Problem (https://www.horizonsunlimited.com/hubb/camping-equipment-and-all-clothing/hjc-is-max-problem-72865)

Kmaxx 25 Oct 2013 16:08

HJC IS-MAX Problem
 
Hi .. I wondered if anyone has had the same problem with HJC IS-MAX and the visor mech screws becoming loose and falling out ??

I have found the UK importer OXFORD PRODUCTS help line all most too tired to be bothered as its not a stock part .. Yes you HELEN !! :thumbdown:

Mean while after a week I still have an unserviceable lid . If any of the community have an idea where I can get a replacement screw without paying £8 and £26 delivery from USA . I would be much obliged ..

pebble35 26 Oct 2013 21:11

Are you sorted yet ?

We sell HJC and have got spare screws - PM me an address and I will get one in the post (or do you want two ?)

No charge - just stocking up on the 'good Karma' account for future travels bierbier

Kmaxx 27 Oct 2013 16:54

Thank You !!!!
 
Hi Pebble .. Oxford now assured me I will have the replacement screws free of charge by Tuesday .. Lesson one I need to buy a spare lid .. If they do not arrive I will gladly accept your very kind offer .. Please let me your business details and I will gladly share .. max_mcfeat@hotmail.com

I am sorry for the rant , but the service I had from Oxford was less than I would expect

Good Karma to you. !!! Max

ferretface 30 Oct 2013 14:32

Same problem
 
I had the same problem last year with one screw that rattled loose and ended up bodging it with some glue until I found a bike dealership on the road that stocked HJC kit and they replaced it FOC :thumbup1:


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