Home From Melbourne, Australia to London, United Kingdom - June, 2007

From Melbourne, Australia to London, United Kingdom - June, 2007

Submitted by desert dweller
Route
Shipment From: 
Melbourne, Australia
Shipment To: 
London, United Kingdom
Shipper details
Contact person name: 
Fran Trail
Company name: 
Select Freight Services
Contact details: 

Ocean Customer Service
Select Freight Services Pty Ltd
Unit 4, 85 - 91 Keilor Park Drv
Tullamarine, Vic 3043
Australia

Travellers Impressions of the shipper
Recommended?: 
No
Rating: 
2/5 - Not very good
Information about this Shipment
Shipping Method: 
Sea
Shipping date: 
June, 2007
Cost Paid at Start (US $): 
$450 plus GBP185
Comments: 

Several aspects of their service were poor. First they moved forward the date on which they needed the bike by four days, causing much hassle.
Next, the bike was cross-loaded in Malaysia, and delayed there for two weeks. Worse, they did not let us know this was happening - we had to chase down the UK agent to find out.
Then, when the bike was re-loaded into a container, something heavy was placed on top of the crate, causing some damage to the tank.
Lastly (I think!), their chosen agent in the UK knew little and cared less about importing a motor vehicle, so I had to do all paper-chasing myself. They still charged me #185 of course.
Not recommended. Although the bike did get there in the end, in time for us to push it out the gate at 1705 on a long weekend / bank holiday Friday.


 

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