Home From Sydney, Australia to San Francisco, United States - November, 2001

From Sydney, Australia to San Francisco, United States - November, 2001

Submitted by Morten Christensen
Route
Shipment From: 
Sydney, Australia
Shipment To: 
San Francisco, United States
Shipper details
Company name: 
Famous Pacific Shipping
Contact details: 

Famous Pacific Shipping, Australia,
attn.: State Man. Linda Turner,
1753 Botany Rd, Banksmeadow, Sydney,
Phone: (02) 9700 1266

Travellers Impressions of the shipper
Recommended?: 
No
Rating: 
2/5 - Not very good
Information about this Shipment
Shipping Method: 
Air
Shipping date: 
November, 2001
Cost Paid at Start (US $): 
$2400 Australian
Comments: 

Shipment of one BMW R 80 GS with sideboxes, crated. Crate dimensions: 210cm x 101cm x 100cm
Gross weight: 312 kg
Volume-metric weight (chargeable weight): 354 kg
Conversion: 1 cubic meter (cbm) = 167 kg

Breakdown of costs:

Freight and all fees in Sydney: 1975,30 au $
Crating (I did not use the agent's contact): 264 au $
Transport to Dangerous Goods Dep. and to agent's warehouse: 130 au $
Release form in San Francisco: 15 US $ (approx. 30 au $)

The bike went on Korean Airlines via Korea to SFO.
Promised transit time (SYD-SFO): 4 days
Actual transit time (SYD-SFO): 6 days

Reasons why I can not recommend the agent:

1) Measured the crate incorrectly, which would have led to overcharging if I had not measured it myself

2) Lack of transparency in the agent's preliminary assessment of the total costs (what's new ?...)

3) Poor service (for example: The agent didn't reply on e-mails, didn't manage to provide me with an ETA in San Francisco before I had sent numerous reminders, tried to hide "mark ups" in the invoice)


 

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