Horizons Unlimited - The HUBB

Horizons Unlimited - The HUBB (http://www.horizonsunlimited.com/hubb/)
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-   -   Please report anything odd after the recent backend update here (http://www.horizonsunlimited.com/hubb/website-feedback/please-report-anything-odd-after-49557)

jefff8 9 Apr 2010 01:37

Please report anything odd after the recent backend update here
 
While you shouldn't haven't seen anything different yet, the recent backend update introduced major changes to our infrastructure.

It would be surprising if there were no problems. Please let us know here about anything odd, or things that don't work. Or indeed if there's something that you've noticed that is different; it might indicate a problem that we haven't spotted.

Thanks.

markharf 9 Apr 2010 02:07

Well, I wasn't going to bother, but.....last night I couldn't get into the HUBB at all--the usual links just led to an unrelated page, though I've forgotten what it was--maybe just the home page. Today when I tried all was as normal.

But when I tried to log in this evening from a new computer the site didn't accept my log-in for about five or six tries. It didn't refuse, or give any sort of error message; it just kept returning me to a log-in screen with the spaces blank. But then it started working normally, so I forgot all about it.

I previously reported a disappearing post to Grant. I think you've got lots of weird little glitchy stuff happening, but whether there's a pattern or anything traceable or otherwise susceptible to repairs is up for grabs. Bear in mind that I'm also posting from all sorts of odd locations with unpredictable connections.

Hope that helps. If not, please ignore. It's past bedtime for me.

shu... 9 Apr 2010 20:00

Quote:

Originally Posted by markharf (Post 284404)
Well, I wasn't going to bother, but.....last night I couldn't get into the HUBB at all--the usual links just led to an unrelated page, though I've forgotten what it was--maybe just the home page. Today when I tried all was as normal.

Likewise for me. all seems normal today.

..........shu

Grant Johnson 10 Apr 2010 16:46

Quote:

Originally Posted by shu... (Post 284522)
Likewise for me. all seems normal today.

..........shu

Normal is good, thanks!

I suspect there were some caching issues may have caused a problem or two.

thanks for the input, it's always helpful,

Grant

jefff8 12 Apr 2010 00:16

Quote:

Originally Posted by markharf (Post 284404)
Well, I wasn't going to bother, but.....last night I couldn't get into the HUBB at all--the usual links just led to an unrelated page, though I've forgotten what it was--maybe just the home page. Today when I tried all was as normal.

That was probably during the upgrade.

Quote:

But when I tried to log in this evening from a new computer the site didn't accept my log-in for about five or six tries. It didn't refuse, or give any sort of error message; it just kept returning me to a log-in screen with the spaces blank. But then it started working normally, so I forgot all about it.
Would you tell us if it happens again?

Thanks for telling us.

jefff8 12 Apr 2010 18:29

Apologies for the login slowdown & brief outage
 
My apologies for the slowdown on logins this afternoon for a bit over half an hour, and the subsequent short outage as we resolved the problem. I caused it, in part while fixing another problem. We're working on finding the underlying problem, but it's a knock-on from the recent upgrade, and there's still a chance that you might see short outages. Of course that's the very last thing I want to see happening; if we do have to have the system offline, then we try to organise it at the low points unless it's an emergency.

Sorry once again.

Jeff

DougieB 12 Apr 2010 18:53

Hi,

seems you are getting a common error: "mysql_connect(): Too many connections"

I do mysql tuning for a day job (well, some days !). PM me if you need a hand.

cheers,
Doug

PS. it just happened about 6 pm -ish

jefff8 8 May 2010 03:47

Thanks. Those errors should be sorted. Fixed a few weeks ago but I forgot to say so here too.


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