Go Back   Horizons Unlimited - The HUBB > Horizons Unlimited > Website Feedback

Website Feedback Help us improve the website and the newsletter! Give us your suggestions and ideas about how to improve the site, new content ideas and anything else you can think of. Also please tell us about problems you run into, design flaws, broken links etc. All suggestions appreciated! It's your site, so help us to make it better for you!
Contact Overland Solutions for all your custom modifications and setup for overland travel.

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 14 May 2011
Registered Users
Veteran HUBBer
 
Join Date: Aug 2010
Location: Melbourne
Posts: 272
Issues logging on

I am using a Mac and finding that I cannot log on unless I clear the cache and cookies every single time I log on which is highly annoying.
Any suggestions ?

Cheers,

James
Reply With Quote
  #2  
Old 14 May 2011
*Touring Ted*'s Avatar
Contributing Member
Veteran HUBBer
 
Join Date: Jul 2005
Location: Wirral, England.
Posts: 4,470
Im having the exact same problem as the OP...

Using google Chrome... When I turn restart my PC, my details aren't saved and I can't log in unless I clear all my data...

Very anoying as I have to lose all the data for all my websites when I use the hubb...

Just letting you know.....
__________________
www.TouringTed.com
1994 XR650L
2001 NX650 Dominator.

BMW Dealer Technician
Welder/Fabricator

Ushuaia - Colombia 2007/8
UK- South Africa 2010/11
India 2012
Yukon 2012
S.E Asia 2014
U.K - Magadan 2015
Reply With Quote
  #3  
Old 14 May 2011
Grant Johnson's Avatar
HU Founder
Veteran HUBBer
 
Join Date: Dec 1997
Location: Vancouver BC Canada
Posts: 4,576
Thanks - that IS annoying - and I'm not sure what's with that - it's a new problem.

Try clicking the logout link in the yellow box above, and please let me know if the issue continues after doing that.

It IS possible to just clear the cookies for HU without losing all websites cookies but it's a little tricky - you have to go into your file system and search for all the cookies from horizons unlimited. yech.

Ted - have you tried another browser (just to see if it's ONLY Chrome)?

James - what browser? We tested with several versions of Safari on Mac, and FF 4 and Chrome and they all worked fine.
__________________
Grant Johnson

Seek, and ye shall find.

------------------------

Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
Reply With Quote
  #4  
Old 14 May 2011
Registered Users
Veteran HUBBer
 
Join Date: Oct 2009
Location: derbyshire
Posts: 101
Same here- I have to delete all cookies etc everytime I log on.
Muy annoying.

Dan
Reply With Quote
  #5  
Old 14 May 2011
*Touring Ted*'s Avatar
Contributing Member
Veteran HUBBer
 
Join Date: Jul 2005
Location: Wirral, England.
Posts: 4,470
Quote:
Originally Posted by Grant Johnson View Post
.

Ted - have you tried another browser (just to see if it's ONLY Chrome)?

I've just given it a few restarts on IE and it seems to be working ok on that... (IE9 64-bit)..

Still playing up a lot in Google Chrome though..
__________________
www.TouringTed.com
1994 XR650L
2001 NX650 Dominator.

BMW Dealer Technician
Welder/Fabricator

Ushuaia - Colombia 2007/8
UK- South Africa 2010/11
India 2012
Yukon 2012
S.E Asia 2014
U.K - Magadan 2015
Reply With Quote
  #6  
Old 14 May 2011
Grant Johnson's Avatar
HU Founder
Veteran HUBBer
 
Join Date: Dec 1997
Location: Vancouver BC Canada
Posts: 4,576
Quote:
Originally Posted by dan66 View Post
Same here- I have to delete all cookies etc everytime I log on.
Muy annoying.

Dan
Browser? OS?

also try the logout link in the yellow box and see if that helps please.

we're trying!

Grant
__________________
Grant Johnson

Seek, and ye shall find.

------------------------

Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
Reply With Quote
  #7  
Old 14 May 2011
Grant Johnson's Avatar
HU Founder
Veteran HUBBer
 
Join Date: Dec 1997
Location: Vancouver BC Canada
Posts: 4,576
Quote:
Originally Posted by *Touring Ted* View Post
I've just given it a few restarts on IE and it seems to be working ok on that... (IE9 64-bit)..

Still playing up a lot in Google Chrome though..
weird - Chrome gave us the NO trouble when testing! I hate it but it worked.

Any details on Chrome would be useful, e.g. exact version, ta.
__________________
Grant Johnson

Seek, and ye shall find.

------------------------

Inspiring, Informing and Connecting travellers since 1997!
www.HorizonsUnlimited.com
Reply With Quote
  #8  
Old 15 May 2011
Registered Users
HUBB regular
 
Join Date: Apr 2011
Posts: 69
Yep, I also have to clear data each and every time I visit, for both Firefox and Chrome.

It's the latest version of both browsers, and I'm on Win 7.
Reply With Quote
  #9  
Old 15 May 2011
Gold Member
Veteran HUBBer
 
Join Date: Dec 2007
Location: Buckinghamshire for now!
Posts: 638
Same as, have to clear everything when using Chrome but OK with IE.
I'm using XP os.
__________________
Buenos Aires to NYC 2012-2013: www.facebook.com/curryhunt

India and back 2009-2010:
Reply With Quote
  #10  
Old 15 May 2011
Contributing Member
Veteran HUBBer
 
Join Date: Feb 2011
Location: RTW
Posts: 412
FF cookies need to be cleared also here 4.0.1
Windows 7 64-bit
__________________
www.whereishemuli.eu
Riding round the World

Facebook:WhereIsHemuli
Reply With Quote
  #11  
Old 15 May 2011
Registered Users
Veteran HUBBer
 
Join Date: Oct 2009
Location: derbyshire
Posts: 101
Quote:
Originally Posted by Grant Johnson View Post
Browser? OS?

also try the logout link in the yellow box and see if that helps please.

we're trying!

Grant
Hi Grant

IE and Windows XT.

Did that and deleted cache and cookies. All seems to be working now.

Before it said I'd not been logged on for 5 days in the log in box, though that was obviously wrong!

Thanks

Dan
Reply With Quote
  #12  
Old 15 May 2011
beddhist's Avatar
Contributing Member
Veteran HUBBer
 
Join Date: Sep 2003
Location: Whangarei, NZ
Posts: 2,227
Major hassles here on XP32 SP3 with FF 4.01. Every morning when I start the PC I'm logged out and it won't let me log on until I have clicked the logout link. I have cleared cache & cookies.
__________________
Cheers,
Peter.

Europe to NZ 2006-10
Reply With Quote
  #13  
Old 16 May 2011
beddhist's Avatar
Contributing Member
Veteran HUBBer
 
Join Date: Sep 2003
Location: Whangarei, NZ
Posts: 2,227
Arrow

A little more info on that: I closed the HUBB pages without logging off. A little while later I received a topic reply notification and clicked the link. I was logged off and couldn't log on. Click the logoff link in the big yellow box and all is fine - until next time.

Note that there is a time issue here. I can close HUBB and open another HUBB session and I'm still logged on, but after some time (a few hours?) it resets.

The workaround for me for the moment is: if I'm looking at a topic and I'm logged off I click logout, then log on. This gets me to the HU front page, not back to where I was. I use the browser's back function to return to the page I came from and I'm logged on and can reply.

Good luck stomping this bug!
__________________
Cheers,
Peter.

Europe to NZ 2006-10
Reply With Quote
  #14  
Old 16 May 2011
colebatch's Avatar
Registered Users
Veteran HUBBer
 
Join Date: Nov 2004
Location: London / Moscow
Posts: 1,739
chrome

Ted, you can just delete the cookies for horizons ... you dont have to delete the whole lot mate ...

in options, under the bonnet, content settings .... click the button marked "all cookies and site data" ... then search for "horiz.." ... HU will show up ... hover over it and hit the "x" on the right to delete them.

Have the same problem with my chrome
__________________
__________________________________________________ ________________
"Do NOT go wherever the path may lead. Go instead where there is no path, and leave a trail"



Sibirsky Extreme - Adventure Motorcycling Guide to Siberia and Mongolia - on Facebook

Click here for Sibirsky Extreme Trail DVD Trailer
Reply With Quote
  #15  
Old 16 May 2011
Registered Users
Veteran HUBBer
 
Join Date: Jul 2008
Location: Aussie expat in Switzerland half way RTW
Posts: 613
I'm experiencing the same problem as the OP but only when the auto timer logs me out.

In other words when I log out manually and log back in, the authentication is fine (although the landing page is no the hubb any more but the base HU page Home | Horizons Unlimited)

I'm using IE8 and IE9 and Firefox 3.6 and all have the same issue so it is definitely browser independent meaning a server related issue.

In my experience the server is not keeping track properly of the login sessions. There is something on the serverside that is impacting the ability for a user to re-authenticate once they are automatically logged out. Most probably the server tracks the session but sees the user (via a cookie) as still being logged out. It's most likely some flag or something in the server config.

Is the site using IIS or some other web server? I can ask some of my experts here at work if they know... I work in IT you see.
__________________
TurboCharger + Francois (our BMW R1200gs) '07
www.riding2up.net, blog.riding2up.net
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 Registered Users and/or Members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Logging route to Mamfe (Cameroon), recommend route south to Kumba after this… Duck sub-Saharan Africa 4 3 Mar 2010 10:55
Strange logging in prevention for review Hindu1936 Equipment Reviews 0 18 Jan 2009 05:02
problems logging in from internet cafes peter-denmark Website Feedback 6 24 Aug 2008 17:22
Logging off pilot Website Feedback 1 31 Jan 2006 00:42

 
 
 

NEW! HU 2015 Motorcycle Adventure Travel Calendar is now available! Get your copy now for some terrific travel inspiration!

HUGE, 11.5 x 16.5 inches, beautifully printed in Germany on top quality stock! Photos are the winning images from over 600 entries in the 9th Annual HU Photo Contest!

Horizons Unlimited 2015 Motorcycle Adventure Travel Calendar.

"The calendar is magnificent!"

"I just wanted to say how much I'm loving the new, larger calendar!"

We share the profit with the winning photographers. YOU could be in the HU Calendar too - enter here!


HU DVD Autumn Special!

Take 40% off Road Heroes Part 1 until October 31 only!

Road Heroes features tales of adventure, joy and sheer terror by veteran travellers Peter and Kay Forwood (193 countries two-up on a Harley); Dr. Greg Frazier (5 times RTW); Tiffany Coates (RTW solo female); and Rene Cormier (University of Gravel Roads).

The first in an exciting new series, Road Heroes features tales of adventure, joy and sheer terror by veteran travellers."Inspiring and hilarious!"

"I loved watching this DVD!"

"Lots of amazing stories and even more amazing photographs, it's great fun and very inspirational."

"Wonderful entertainment!"

Check it out at the HU Store! Remember to use Coupon Code 'HEROES' on your order when you checkout.


Renedian Adventures


Renedian Adventures

What others say about HU...

"I just wanted to say thanks for doing this and sharing so much with the rest of us." Dave, USA

"Your website is a mecca of valuable information and the DVD series is informative, entertaining, and inspiring! The new look of the website is very impressive, updated and catchy. Thank you so very much!" Jennifer, Canada

"...Great site. Keep up the good work." Murray and Carmen, Australia

"We just finished a 7 month 22,000+ mile scouting trip from Alaska to the bottom of Chile and I can't tell you how many times we referred to your site for help. From how to adjust your valves, to where to stay in the back country of Peru. Horizons Unlimited was a key player in our success. Motorcycle enthusiasts from around the world are in debt to your services." Alaska Riders

contest pic

10th Annual HU Travellers Photo Contest is on now! This is an opportunity for YOU to show us your best photos and win prizes!

NEW! HU 2014 Adventure Travel T-shirts! are now available in several colors! Be the first kid on your block to have them! New lower prices on synths!

HU 2014 T-shirts now in!

Check out the new Gildan Performance cotton-feel t-shirt - 100% poly, feels like soft cotton!


What turns you on to motorcycle travel?


Global Rescue, WORLDwide evacuation services for EVERYONE

Global Rescue is the premier provider of medical, security and evacuation services worldwide and is the only company that will come to you, wherever you are, and evacuate you to your home hospital of choice. Additionally, Global Rescue places no restrictions on country of citizenship - all nationalities are eligible to sign-up!


New to Horizons Unlimited?

New to motorcycle travelling? New to the HU site? Confused? Too many options? It's really very simple - just 4 easy steps!

Horizons Unlimited was founded in 1997 by Grant and Susan Johnson following their journey around the world on a BMW R80 G/S motorcycle.

Susan and Grant Johnson Read more about Grant & Susan's story

Membership - help keep us going!

Horizons Unlimited is not a big multi-national company, just two people who love motorcycle travel and have grown what started as a hobby in 1997 into a full time job (usually 8-10 hours per day and 7 days a week) and a labour of love. To keep it going and a roof over our heads, we run events (22 this year!); we sell inspirational and informative DVDs; we have a few selected advertisers; and we make a small amount from memberships.

You don't have to be a Member to come to an HU meeting, access the website, the HUBB or to receive the e-zine. What you get for your membership contribution is our sincere gratitude, good karma and knowing that you're helping to keep the motorcycle travel dream alive. Contributing Members and Gold Members do get additional features on the HUBB. Here's a list of all the Member benefits on the HUBB.


Books & DVDs

amazon

All the best travel books and videos listed and often reviewed on HU's famous Books page. Check it out and get great travel books from all over the world.


Motorcycle Express for shipping and insurance!

Motorcycle Express

MC Air Shipping, (uncrated) USA / Canada / Europe and other areas. Be sure to say "Horizons Unlimited" to get your $25 discount on Shipping!
Insurance - see: For foreigners traveling in US and Canada and for Americans and Canadians traveling in other countries, then mail it to MC Express and get your HU $15 discount!




All times are GMT +1. The time now is 18:48.