For anyone else using the shipping system - (Lars has already been replied to separately)
The system has a bug - noted on the page but not as clear as it could be (now fixed!).
The bug means that if you enter a " or ' in the info fields, the entry is not saved.
So just don't use a " or ' and no problem!
We are planning a new system, but it's early days yet - and fixing this one is too big a deal for a small but annoying problem.
Thanks for your patience, we're trying hard to improve just about everything, but there are priorities! The infrastructure upgrade has gone well, we're just finalizing some details and working on converting all the old pages to the new system. Then we move on to new systems / applications - and that's the fun part.
Seek, and ye shall find.
Inspiring, Informing and Connecting travellers since 1997!