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  #1  
Old 17 Mar 2007
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James Cargo - anyone used them to ship bikes ?

As title, it looks like I will be using James Cargo James Cargo Services IATA, AATA, IPATA and DEFRA approved Cargo Agent and have not found any sign of anyone here having used them yet.
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  #2  
Old 17 Mar 2007
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I emailed a general enquiry to them about ten days ago but have not had a reply.

Tim
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  #3  
Old 17 Mar 2007
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James Cargo

I spoke to them a week ago- very pleasant and helpful.
They promised a quote and.... I am still waiting..
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  #4  
Old 17 Mar 2007
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Quote:
Originally Posted by Tim Cullis View Post
I emailed a general enquiry to them about ten days ago but have not had a reply.

Tim
Try the online quote, they seem to respond to that
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  #5  
Old 17 Mar 2007
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Quote:
Originally Posted by bert333 View Post
I spoke to them a week ago- very pleasant and helpful.
They promised a quote and.... I am still waiting..
Did you try the online form ? That seems to go to Mark Burgess who does the bike quotes.

I'll mention lack of response when I speak to them Monday as they are keen to pick up more bike work (it would seem).
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  #6  
Old 18 Mar 2007
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Talk to Roddy Warriner at James, I've had several conversations with him. He'd like us to be an affiliate with them, where we get a small commission if someone says they heard about them on HU. I've been so busy with site upgrades I haven't had a chance to get back to him on it.

So I'd be pleased if you said HU when you talk to him, and let me know how it all goes - we want to be sure if we recommend them that they are actually good!

Roddy seems very good, he's definitely very interested in shipping bikes, and has promised excellent service.

Let's see...
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  #7  
Old 22 Mar 2007
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I just emailed them as well, wanting to know if they ship from Peru to Canada.
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  #8  
Old 23 Mar 2007
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Just recieved an email from James Cargo. I'll keep you updated on my progress with them.
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  #9  
Old 24 Mar 2007
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Quote:
Originally Posted by Grant Johnson View Post
Talk to Roddy Warriner at James, I've had several conversations with him. He'd like us to be an affiliate with them, where we get a small commission if someone says they heard about them on HU. I've been so busy with site upgrades I haven't had a chance to get back to him on it.

So I'd be pleased if you said HU when you talk to him, and let me know how it all goes - we want to be sure if we recommend them that they are actually good!

Roddy seems very good, he's definitely very interested in shipping bikes, and has promised excellent service.

Let's see...
Ok, will be talking to them again next week, all their expertise seems to be in London, but they are guiding the Manchester base through the process. So far they have been extremely helpful.

I'll mention Roddy when I next speak to them.

81 days to go .... and still so much to do ! :-)
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Old 24 Mar 2007
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Lightbulb

Quote:
Originally Posted by bert333 View Post
I spoke to them a week ago- very pleasant and helpful.
They promised a quote and.... I am still waiting..
no worries - replies all received - very helplful
chap there is Mark Burgess
write to him mark AT jamescargo DOT com
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  #11  
Old 17 Apr 2007
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Quote:
Originally Posted by Grant Johnson View Post
Talk to Roddy Warriner at James, I've had several conversations with him. He'd like us to be an affiliate with them, where we get a small commission if someone says they heard about them on HU. I've been so busy with site upgrades I haven't had a chance to get back to him on it.

So I'd be pleased if you said HU when you talk to him, and let me know how it all goes - we want to be sure if we recommend them that they are actually good!

Roddy seems very good, he's definitely very interested in shipping bikes, and has promised excellent service.

Let's see...
Just an update on James Cargo. When you pin them down they are good, but getting them to reply to emails can be difficult.

The best approach so far has been to actually go in the office and talk to them :-)

We seem to be all set to get the bikes crated on June 8th
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  #12  
Old 20 Apr 2007
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RE James Cargo

I haven't used them, but I talked to Roddy at London bike show, very helpful. He also found out some info for me on leaving a bike in the USA while on a temp import.
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  #13  
Old 22 Apr 2007
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Originally Posted by transam08 View Post
I haven't used them, but I talked to Roddy at London bike show, very helpful. He also found out some info for me on leaving a bike in the USA while on a temp import.
He seems t be the man with al the knowledge :-)
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  #14  
Old 30 Apr 2009
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Hmmmmm

I dropped an email to James Cargo on Monday asking about shipping my bike to West Africa - not a whisper from them yet.

In these times of economic strife, it seems to me unbelievable that (whatever other aspect of the company is good) they are not efficient enough to reply in any shape or form, not even an automated reply.

I am self employed person and find it difficult to hand over my hard earned money to companies who do not work efficiently for their money - I don't think I should chase them for business

Any clues, ideas, experiences, recommends

I am in the early stage of planning a trip which would mean shipping to Senegal and then riding home, spending the majority of the time in Mauritania then a quick blast through Morocco and Europe back to Blighty
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  #15  
Old 30 Apr 2009
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James cargo DO take a very long time to respond to emails I asked them for a quote in December they got back to me in February.

Their prices when they do get back do seem middle of the road though , but its the not hearing from them for weeks that irked me plenty, you should just give them a phone call.
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