thanks guys. Customs insisted on an agent. I called the shipping agent I used to fly our bikes to bogota last year. They were very helpful once again. Bikes are being delt with by them and we just need to pick it up at their depot when all is sorted. I will put details on the shipping pages when all is sorted!
Matt yes I came back in one piece! LAst adventure, we are staying with friends near Heathrow. We checked in Transport for London website for a bus to get to our friends house, none was direct apparently (wrong! As we discovered later!) SO we took a cab. We give the cabby the address. The cab take us to the right street and number... but the wrong town!!!! As we had been in that house once only, by the time we realised the mistake... the cab was gone! We ended up ferrying all our stuff walking for 2 miles to the right address!!!! Obviously no cab on sight whn you need one!
Once again, I ask "why is all this happening to me?"