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-   -   Bike shipment from Australia - Get Routed - Be warned (https://www.horizonsunlimited.com/hubb/trip-transport/bike-shipment-australia-get-routed-53054)

Zigeuner53 7 Sep 2011 19:44

Try these guys shipping to and from OZ

it's consolidated cargo can take a few weeks, but rates are something like $600 USD from US ports to OZ ports, and they go other places from OZ too

Bart Goedhard
Schumacher Cargo Logistics, Inc.
LOS ANGELES - HOUSTON - MIAMI - SAVANNAH - NEW YORK
550 W 135th St, Gardena, CA 90248 - USA
Tel: 562 408-6677 ex 254
bart@sclusa.com - www.sclusa.com Tracking https://tracking.sclusa.com/

Crappybiker 11 Sep 2011 18:31

Quote:

Originally Posted by Dave Milligan (Post 343909)
As you can imagine, I’ve read this thread with interest and would like to make a couple of points. The business Get Routed was started in 1997 and now is a registered company with the appropriate legal certifications. The name of the company is Get Routed Australia Pty Ltd and its ACN is 147 209 283. Since its inception, it has complied with all its legal and tax obligations and is pleased to have made a substantial contribution to Australian business life.

The core business of Get Routed is international motorcycle containerised shipping. Since 1997, Get Routed has achieved over 4310 bike movements (i.e. there and back and we have done over 260 one way movements) to worldwide destinations including, New Zealand, America, England, Turkey making it by far the biggest business of its type in the country. The first shipment from Melbourne to Christchurch in NZ was only 9 bikes.

Although the company has an advertising budget, it has largely grown by word-of-mouth. Clients satisfied with the services provided have told their friends about it.
Of the 20-odd negative comments made about Get Routed in this thread, 11 have been from two contributors. This is not a representative sample of Get Routed’s clients. The growth of the company is a better indicator of the quality of the services provided.

On a personal note, it’s true I’m not a graduate of Charm School. I’m a Kiwi and I don’t do the American “have a nice day” and “missing you already” brand of customer relations. International shipping isn’t an exact science and, occasionally, there are problems created beyond our control. We always have, and always will, tell the truth. If a problem arises that is our responsibility, we will acknowledge it and act accordingly.

Some of the statements made in this thread are factually incorrect and have the potential to damage my reputation and the reputation of Get Routed. Publishing them makes the writer liable under Australia’s defamation laws. Please keep this in mind.

One last thing: you can organise overseas shipping yourself and it’s certainly possible to do it for slightly less than Get Routed charges. Most of our customers use us because the procedure can be complicated and they don’t want to learn how to do it when they’re only going to do it once or twice in a lifetime. That said, many have used our services 3 times or more. Appropriately, they trust us to have the experience to do it well.



Hi,

Dave please resist the temptation to excuse your behaviour by saying that its a "Kiwi" thing! As a New Zealander I really resent the fact the you think being crass and obnoxious is something that all Kiwi's do!

By the way I still stand behind all my posts here and would not recommend such an unprofessional business to anyone I meet, I did enjoy your comment about "Libel" It is usually a requirement that the statements are false....so no case here mate...but good luck with that!...by the way on this thread there are five seperate individual complaints about dealings with your company...and you say this is not a representative sample of "Get Routed" customers...I surmise it may be the tip of the iceberg?

A bit of advice Dave instead of dismissing all the ex customers who have had very negative experiences as wingers, complainers, yuppie's or people who have never travelled, you may want to have a real good look at how you actually present yourself and your company, as has been pointed out to you in other posts your website speaks volumes about your attitude or perhaps you could politely and professionally address the issues when they are raised?......and remember it's not actually such a bad thing to wish someone a nice day!..."Have a nice day" Dave!




When someone sings his own praises, he always gets the tune too high. ~Mary H. Waldrip

rossmortimore 20 Feb 2013 12:27

Ross
 
Hey
I have to say tha i used Dave to ship my Harley to the UK in 2012 for a 12 week tour of UK, Europe and Ireland and I of M (18,000k)
We had no problems and everything promised was done. The bikes were a week late but we knew this as we could track the container on the net and Dave kept us up to date anywhay. I have to say it was not his fault as he was not in control of the ship. To book to arrive in the UK without allowing a couple of weeks for the bikes to preceed you is just silly, its oceans, ships, ports, strikes, bad weather etc etc.
Dave organised insurance for the bike for the 12 weeks at a good price. Sure he is a bit rough around the edges but he is to the point and honest
Ross Mort
HD Rocker C

:D:D
Quote:


Just thought I would warn you all that "Get Routed" shipping from Melbourne Australia is one shonky shipping company, it all seems good even the quote was ok up until you pay your deposit, then suddenly the price changes and so does the guy who operates this company "Get Routed" is basically how you are treated, there were around 30 bikes on our shipment to Portland and I bet that probably none of them were happy about the way the whole thing was handled, lots of guys missed out on the BMW rally because their bikes had not arrived, we all had to wait at least a week past the due date because I surmise that David Milligan did not want to pay any storage costs because he was probably liable for them so he timed it too tight and stuffed all of us up, but the main thing about this guy is his complete arrogance, I think he is actually suffering from small man syndrome.

Use this company at your peril!

Crappybiker 3 Mar 2013 16:32

Quote:

Originally Posted by rossmortimore (Post 412446)
I have to say tha i used Dave to ship my Harley to the UK in 2012 for a 12 week tour of UK, Europe and Ireland and I of M (18,000k)
We had no problems and everything promised was done. The bikes were a week late but we knew this as we could track the container on the net and Dave kept us up to date anywhay. I have to say it was not his fault as he was not in control of the ship. To book to arrive in the UK without allowing a couple of weeks for the bikes to preceed you is just silly, its oceans, ships, ports, strikes, bad weather etc etc.
Dave organised insurance for the bike for the 12 weeks at a good price. Sure he is a bit rough around the edges but he is to the point and honest
Ross Mort
HD Rocker C

" A bit rough around the edges" ha,ha the understatement of the year!...its funny when ever "someone" posts its always in the same tone, that the person is stupid and and Dave cannot be blamed for anything!...Dave is not the Captain of the ship..Dave is not responsible because of strikes...Dave is not responsible because of red tape...Blah..Blah...Blah..and funny that it is always their first post...just saying!

I recently shipped my bike to NZ and used Bikes Abroad ,Ivan who I dealt with was very professional and communicated extremely well through the whole process.

Keep to the guys that are open, honest and are not out to rip you off....if you dont care about those things then go and "Get Routed" by Dave!!

krammit 4 Mar 2013 08:09

yeah thanks for sharing your experience. I've been speaking with the lady from that office via phone/email regarding when i ship out in May. So far they have been really great to deal with.

whitemeercat128 18 Mar 2016 09:47

Something new
 
Hi guys,

Sorry for reviving the thread but I had some news.

I have recently had my motorcycle shipped to New Zealand by the Get Routed company.

Obviously I had been trying to get as much info about them as I could before contacting them. Unfortunately, I didn't find any interesting info on their website - and after what I had read here I did my own ABN search - but to no avail!

Interestingly though, I have found that they have a completely different sister company which sends bike to New Zealand:

https://connectonline.asic.gov.au/Re...te=jnkcdlf48_4

Fortunately, after the initial contact all went smoothly and my bike was delivered with no problem.

Maybe their policy has changed? :D

Crappybiker 31 Mar 2016 02:57

Quote:

Originally Posted by whitemeercat128 (Post 533534)
Hi guys,

Sorry for reviving the thread but I had some news.

I have recently had my motorcycle shipped to New Zealand by the Get Routed company.

Obviously I had been trying to get as much info about them as I could before contacting them. Unfortunately, I didn't find any interesting info on their website - and after what I had read here I did my own ABN search - but to no avail!

Interestingly though, I have found that they have a completely different sister company which sends bike to New Zealand:

https://connectonline.asic.gov.au/Re...te=jnkcdlf48_4

Fortunately, after the initial contact all went smoothly and my bike was delivered with no problem.

Maybe their policy has changed? :D

Unless the company was sold I doubt it!

Bucket1960 31 Mar 2016 09:18

Quote:

Originally Posted by Crappybiker (Post 534427)
Unless the company was sold I doubt it!

I was dealing with Dave, for a quote, 18 months back & he told me then, that due to health reasons, he was in the middle of selling the business & that he could not ship in my time frame.
Not sure if it ever happened or not ???

TenereFletch1995 26 Apr 2016 20:10

So, what company's would you guys recommend for bike shipping into Australia??
I am riding from the UK to Vladivostok and then ferry to Japan in 2017. After a couple of weeks in Japan Il then be organizing shipping my bike (or air freight if its cheaper) to somewhere in Oz. Its just proving difficult finding where is cheapest and which company's to go with as lots aren't replying to my E-mails for quotes!

Cheers!

anonymous1 27 Apr 2016 01:30

If it were me I'd fly, plenty of wide bodied aircraft flying into Oz from Japan. Given time constraints and "unforeseen" charges that go with shipping, I wouldn't consider it for a second, 6 odd weeks versus a day or 3, no shipping agents or B/S either, it's a no brainer!


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