Horizons Unlimited - The HUBB

Horizons Unlimited - The HUBB (https://www.horizonsunlimited.com/hubb/)
-   The HUBB PUB (https://www.horizonsunlimited.com/hubb/the-hubb-pub/)
-   -   Touratech (https://www.horizonsunlimited.com/hubb/the-hubb-pub/touratech-75321)

Thefastone 23 Mar 2014 15:01

Touratech
 
Has any bought the new zegapro 2 boxes, just spent a grand and guess what carnet use them as i need a lock to secure to the frame so they don't fall off, for such "top of the range" its a bit poor also they sent the wrong colour frames.

Anyone have any experiences with this company, a lot of money for something i carnet use.

Endurodude 23 Mar 2014 15:55

I'd use the search function for some comments on TT issues! Assuming you bought them from Chester, I'd go and see them (as it's not far from Manchester) and talk through the issues. In my experience, discussing things over the 'phone doesn't always produce results. If you don't get any joy in the UK, I've always had good experiences with TT Germany HQ. They've always been happy to help; it's just a shame I can't buy from them as they won't post to a UK address.

When non of these pay off, buy some Metal Mules! :D

reggie3cl 23 Mar 2014 16:31

Quote:

Has any bought the new zegapro 2 boxes, just spent a grand and guess what carnet use them as i need a lock to secure to the frame so they don't fall off
Why would they fall off? They have the puck system of mounting used by lots of metal box manufacturers.

retryrider 23 Mar 2014 16:43

Agree, the touratech system seems a good compromise between being too rigid and allow a little bit of movement.

John A 23 Mar 2014 17:32

Quote:

Originally Posted by reggie3cl (Post 459265)
Why would they fall off? They have the puck system of mounting used by lots of metal box manufacturers.

My guess is that they are the Rapid Trap ones, which like all the others you have to buy locks in addition. "Customer choice" I guess :(

ZegaPRO/Zega "Rapid-Trap" - Pannier accessories - Luggage - Vehicle equipment | Touratech Ltd and check out the "accessories for this product"

Thefastone 23 Mar 2014 19:10

Touratech
 
These don't have the puck, it has level and with the slightest pressure or vibration will free the lever, a bit like the bmw boxes i could not trust them, i have had to put a metal the wrap though

Thefastone 23 Mar 2014 19:12

Touratech
 
I wanted the puck type, got the right part number from touratech chester but they supplied me with the wrong cases and wrong colour frame, don't have much choice on the road in 3 days.

*Touring Ted* 23 Mar 2014 19:16

Touratech are useless. It's like they just pick random things off a warehouse shelf and send them off to customers...

They send our place the wrong parts 30% of the time... It's a lottery.

John A 23 Mar 2014 20:23

I use these people:

motorcycle-luggage-shop.com > Suzuki

as I think they're probably quicker to deliver to Aberdeenshire than those based in the UK, and I pay the TT Germany euro prices as well. Very helpful and pleasant to deal with.

reggie3cl 23 Mar 2014 21:50

Still don't understand- how are the OPs panniers fixed on? The Rapid Trap panniers shown still have the pucks.

BTW, anyone seen the bags Moto Mosko are scheming to put into production? Soft but QR and importantly for this pillion carrier- no straps over the seat. S'what I'm buying, hard bags toooo heavy. Mosko Moto | Backcountry Moto Gear

John A 24 Mar 2014 13:09

Quote:

Originally Posted by reggie3cl (Post 459306)
Still don't understand- how are the OPs panniers fixed on? The Rapid Trap panniers shown still have the pucks.

From what I've seen the top pucks are there, and the "normal" locking system can be used for more demanding conditions, but the top pucks only locate the pannier when using the rapid trap system.

sushi2831 24 Mar 2014 21:24

Quote:

Originally Posted by Thefastone (Post 459284)
don't have much choice on the road in 3 days.

hello
try this:
https://picasaweb.google.com/1139563...79474756598530
the only way on the long run anyway.
sushi

Thefastone 25 Mar 2014 15:01

Touratech
 
These boxes have the lever mech that operates from the outside, to stop the lever opening by accident you need to put in a lock, spoke to Touratech and they never call back, but the attitude from their staff is dreadful, I explained my predicament and the lady's reply was "what ever"

Anyone else have similar experience with this company

reggie3cl 25 Mar 2014 18:44

Quote:

I explained my predicament and the lady's reply was "what ever"
Well if that is what they said to you then you need to speak to Nick Plumb, the head honcho at TT UK. Although I'm not a massive fan of Touratech stuff (and their prices!) Nick is a top bloke and he needs to know what's going on.

*Touring Ted* 25 Mar 2014 20:05

Quote:

Originally Posted by Thefastone (Post 459548)
These boxes have the lever mech that operates from the outside, to stop the lever opening by accident you need to put in a lock, spoke to Touratech and they never call back, but the attitude from their staff is dreadful, I explained my predicament and the lady's reply was "what ever"

Anyone else have similar experience with this company

Yes........ All the time.


All times are GMT +1. The time now is 13:37.


vB.Sponsors