Touratech

[Thefastone]

Has any bought the new zegapro 2 boxes, just spent a grand and guess what carnet use them as i need a lock to secure to the frame so they don't fall off, for such "top of the range" its a bit poor also they sent the wrong colour frames.

Anyone have any experiences with this company, a lot of money for something i carnet use.

[Endurodude]

I'd use the search function for some comments on TT issues! Assuming you bought them from Chester, I'd go and see them (as it's not far from Manchester) and talk through the issues. In my experience, discussing things over the 'phone doesn't always produce results. If you don't get any joy in the UK, I've always had good experiences with TT Germany HQ. They've always been happy to help; it's just a shame I can't buy from them as they won't post to a UK address.

When non of these pay off, buy some Metal Mules!

[reggie3cl]

Has any bought the new zegapro 2 boxes, just spent a grand and guess what carnet use them as i need a lock to secure to the frame so they don't fall off

Why would they fall off? They have the puck system of mounting used by lots of metal box manufacturers.

[retryrider]

Agree, the touratech system seems a good compromise between being too rigid and allow a little bit of movement.

[John A]

Originally Posted by reggie3cl

Why would they fall off? They have the puck system of mounting used by lots of metal box manufacturers.

My guess is that they are the Rapid Trap ones, which like all the others you have to buy locks in addition. "Customer choice" I guess

ZegaPRO/Zega "Rapid-Trap" - Pannier accessories - Luggage - Vehicle equipment | Touratech Ltd and check out the "accessories for this product"

[Thefastone]

These don't have the puck, it has level and with the slightest pressure or vibration will free the lever, a bit like the bmw boxes i could not trust them, i have had to put a metal the wrap though

[Thefastone]

I wanted the puck type, got the right part number from touratech chester but they supplied me with the wrong cases and wrong colour frame, don't have much choice on the road in 3 days.

[*Touring Ted*]

Touratech are useless. It's like they just pick random things off a warehouse shelf and send them off to customers...

They send our place the wrong parts 30% of the time... It's a lottery.

[John A]

I use these people:

motorcycle-luggage-shop.com > Suzuki

as I think they're probably quicker to deliver to Aberdeenshire than those based in the UK, and I pay the TT Germany euro prices as well. Very helpful and pleasant to deal with.

[reggie3cl]

Still don't understand- how are the OPs panniers fixed on? The Rapid Trap panniers shown still have the pucks.

BTW, anyone seen the bags Moto Mosko are scheming to put into production? Soft but QR and importantly for this pillion carrier- no straps over the seat. S'what I'm buying, hard bags toooo heavy. Mosko Moto | Backcountry Moto Gear

[John A]

Originally Posted by reggie3cl

Still don't understand- how are the OPs panniers fixed on? The Rapid Trap panniers shown still have the pucks.

From what I've seen the top pucks are there, and the "normal" locking system can be used for more demanding conditions, but the top pucks only locate the pannier when using the rapid trap system.

[sushi2831]

Originally Posted by Thefastone

don't have much choice on the road in 3 days.

hello
try this:
https://picasaweb.google.com/1139563...79474756598530
the only way on the long run anyway.
sushi

[Thefastone]

These boxes have the lever mech that operates from the outside, to stop the lever opening by accident you need to put in a lock, spoke to Touratech and they never call back, but the attitude from their staff is dreadful, I explained my predicament and the lady's reply was "what ever"

Anyone else have similar experience with this company

[reggie3cl]

I explained my predicament and the lady's reply was "what ever"

Well if that is what they said to you then you need to speak to Nick Plumb, the head honcho at TT UK. Although I'm not a massive fan of Touratech stuff (and their prices!) Nick is a top bloke and he needs to know what's going on.

[*Touring Ted*]

Originally Posted by Thefastone

These boxes have the lever mech that operates from the outside, to stop the lever opening by accident you need to put in a lock, spoke to Touratech and they never call back, but the attitude from their staff is dreadful, I explained my predicament and the lady's reply was "what ever"

Anyone else have similar experience with this company

Yes........ All the time.