
25 Jan 2007
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Contributing Member
Veteran HUBBer
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Join Date: Jul 2002
Location: Sydney, NSW, Australia
Posts: 1,366
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Quote:
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Originally Posted by Happy Hacker
Not so sure of that. I've used them twice and both times they sent parts for the wrong bike, despite having the model & VIN number.
They were very quick to offer a refund or replacement parts if I returned the shipment, but thats not really the point.
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I've used motobins many times over the years. I've had defective parts twice .. both times they replaced them without question .. and they did not want teh parts back.. So I supose it depends on if you are a 'good' customer then they'll take your word ?
As for geting the wrong parts - well I always look up the part on their web site and use their part number .. it does have adescription .. and sometimes a photo so you can confirm it is what you want. I think the key is not letting them do the looking for you ... I prefer to look myself anyway even when at a brick and motor store I like to see the parts diagram and numbers so I can chack .. "that would be the right side one , I want the left"
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